Has anyone else been having problems connecting to media net or the internet browser on thier phones? I havent been able to connect in almost a week and when I call into customer care they seem to have no idea whats going on.

Try resending the service books. Also pull the battery for about 30 seconds and let the BB reboot.

Ask the CSR to make sure your BB is properly provisioned with a BB data plan. Have them reprovision it. Have the CSR resend the service books after they reprovision the BB.

Are you getting email? Do you have EDGE service? A good connection?

Does your Curve have a EDGE (upper case) in the upper right hand corner or is it showing a edge (lower case) indicator? Have you tried signing into your account and sending service books to your device? You may have a bad service book on your device that needs to be upgraded.