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Old 08-20-2007, 03:01 PM   #1 (permalink)
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Default CURVE internet connections issues

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Has anyone else been having problems connecting to media net or the internet browser on thier phones? I havent been able to connect in almost a week and when I call into customer care they seem to have no idea whats going on.
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Old 08-20-2007, 04:11 PM   #2 (permalink)
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Try resending the service books. Also pull the battery for about 30 seconds and let the BB reboot.

Ask the CSR to make sure your BB is properly provisioned with a BB data plan. Have them reprovision it. Have the CSR resend the service books after they reprovision the BB.

Are you getting email? Do you have EDGE service? A good connection?
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Old 08-20-2007, 04:11 PM   #3 (permalink)
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Does your Curve have a EDGE (upper case) in the upper right hand corner or is it showing a edge (lower case) indicator? Have you tried signing into your account and sending service books to your device? You may have a bad service book on your device that needs to be upgraded.
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