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Old 08-21-2007, 11:01 PM   #1 (permalink)
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Thumbs down hello, new here and have a technical question.

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I received my 8300 today and was able to set everything up but the SMS. The phone is able to send out txt msgs but not receive. the only type of txt msgs that comes in are the AIM msgs. I spent 2 hours on the phone with tech support with no avail . I tried doing a search and came up with no info. Anyone want to take a crack at this one?
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Old 08-21-2007, 11:23 PM   #2 (permalink)
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Welcome to the forums,
Is the device new or used? If it's used, it is possible that it has an IT policy on it restricting sms use. If it's new, then it's probably a carrier/network issue. However, check and make sure that the sms's are not blocked by the firewall. Go to Options >Security Options >Firewall. Make sure SMS is not blocked.
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Old 08-21-2007, 11:28 PM   #3 (permalink)
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Thanks for the reply. unless newegg ships refurbs, i would assume the unit is new. it looks brand new but can't confirm. I did stumble onto the firewall settings and it was off.
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