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Old 08-22-2007, 11:18 AM   #1 (permalink)
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Hi, i've had my blackberry for almost 2 weeks now and im totally new to them. I bought an 8300 and had to return it cause it was defective so i have a new one. Everytime i recieve an e-mail it shows up in both my email and text msgs box. Is this normal or is there a way to change this because the 1st one i had..... when i would recieve an e-mail, it would only show up in the e-mail box and i kinda liked it this way better. Also when i recieve a text, i dont hear any sound. My profile is set to medium but it just blinks red when i recieve a msg and i dont hear sound. How can i change that? Thanks
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Old 08-22-2007, 11:22 AM   #2 (permalink)
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I think with the first BlackBerry you had your theme was set to separate the SMS and Messages inboxes. I believe this option is in Messages > Options > General Options > SMS and Email Inboxes. Set it to Separate.

As for the sound issue, it seems as though the SMS Text option does not have a sound associated with it, or it is set to Mute. Go to Profiles > Advanced > (edit the active Profile) > SMS Text and make sure that Out of Holster is set to Tone, that you have a Tune set, and that the Volume is not set to Mute. You can also do the same for the Out of Holster section.
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Old 08-22-2007, 11:55 AM   #3 (permalink)
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Quote:
Originally Posted by TaKer24 View Post
Hi, i've had my blackberry for almost 2 weeks now and im totally new to them. I bought an 8300 and had to return it cause it was defective so i have a new one. Everytime i recieve an e-mail it shows up in both my email and text msgs box. Is this normal or is there a way to change this because the 1st one i had..... when i would recieve an e-mail, it would only show up in the e-mail box and i kinda liked it this way better. Also when i recieve a text, i dont hear any sound. My profile is set to medium but it just blinks red when i recieve a msg and i dont hear sound. How can i change that? Thanks
It is normal for all incoming messages to show up in the messages folder; emails also show up in their individual folder. Regarding text messages: within each of the profiles are advanced options (click on Profiles and then scroll to the bottom). That's where you set tones and such for texts.
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Old 08-22-2007, 12:41 PM   #4 (permalink)
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That is the default setting, you can separate it.
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Old 08-22-2007, 01:04 PM   #5 (permalink)
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ok, you guys have been very helpful. Thanks
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