10-09-2007, 11:37 PM
Join Date: Jun 2005
PIN: s & needles
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"Trash?" Mine works perfectly. As do the other 6 8320's that were launched for testing last week at my company. Education of the users by the sales reps is what is lacking most for BB implementation. I've got another 6 Pearls (same trackball) just in my small group at work as well and none have had any kind of trackball issues (other than the occasional piece of lint/dirt.)
RIM doesn't warranty the devices directly. They are warranted through the carriers.
Last edited by John Clark : 10-10-2007 at 01:32 AM.