10-09-2007, 10:37 PM
Join Date: Jun 2005
PIN: s & needles
Carrier: T-Mobile US
Post Thanks: 1
Thanked 83 Times in 64 Posts
"Trash?" Mine works perfectly. As do the other 6 8320's that were launched for testing last week at my company. Education of the users by the sales reps is what is lacking most for BB implementation. I've got another 6 Pearls (same trackball) just in my small group at work as well and none have had any kind of trackball issues (other than the occasional piece of lint/dirt.)
RIM doesn't warranty the devices directly. They are warranted through the carriers.
Last edited by John Clark : 10-10-2007 at 12:32 AM.