Originally Posted by stellarpod
I've just recently purchased a new 8300 Curve and am having a problem with Bluetooth connection to my Garmin Nuvi 680. The GPS has Bluetooth handsfree capability which is quite handy in the car. The GPS syncs with no problems with my previous Motorola phone and my wife's Nokia.
I can sync and it hooks up properly, but then unexplainably disconnects within about 15 seconds. To make matters even more frustrating, it will occasionally stay hooked up and work perfectly all day long (about 10-15% of the time).
Most of the time, when I first turn the GPS on, the Blackberry will automatically try to hook up, with the results as stated above. Occasionally, I will have to manually envoke the connection.
Has anyone had similar experience, and if so, how did you remedy the situation?
Thanks in advance,
There is currently a known issue with some phones and our latest Bluetooth update. To correct this we will need to install an older Bluetooth version into your unit. There is a file attached to this email. When you receive this file you will want to save it to the computer. Then- 1.Connect device to computer and delete the original file (My
Computer>Garmin (drive)>Garmin (folder)>Remote SW (folder)>(specific
2.Disconnect the unit from the computer, allow to boot up, turn the unit off then back on again.
3.Reconnect to computer and paste new file in same above folder.
4.Disconnect the unit from the computer, allow to boot up.
5.From Menu screen tap on the View map icon.
6.Tap on Speed indicator in lower left hand corner of screen.
7.Press and hold on round speed indicator until screen changes (approx 10 seconds) 8.Tap on the Next button until you see the tab Updt PR
(wide screen nuvi), Updt P (on z?mo and c5xx) or Updt (on small screen nŁvi ) and press this tab.
9.Confirm ?Do you really want to update the bluetooth firmware??
10.Press quit, turn unit off.
11.Allow unit to boot up and confirm software change to older version.
After doing this follow these instructions to correct the settings on your Blackberry.
1. After doing the software update delete the pairing history from both the blackberry and the gps.
2. Power cycle both units .
3. Repair from the blackberry to the gps.
4. Once paired correct the Blackberry settings by going to
Bluetooth>devices>select device>device properties
5. The settings need to be
Discoverable- Yes for auto pair.
6. Power cycle both devices.
With Best Regards,
Product Support Specialist
2nd Shift Automotive Team