Originally Posted by vinmontRD
Glad the resolution was as straightforward as having TMo add the right data plan!
Re: "change to the blackberry" -- I don't see an option yet on my.t-mobile.com to select an 8320. Still not there yet...I'm guessing we'll see it there Monday morning.
Here's what I was referring to in my reply to the OP above: After you log into My T-Mobile, you'll see a pic of your phone model at near the top right of the page. Above that is a link, "Not Your Phone?" When I bought my 8700g, the Tmo page still showed my 7100t, and of course my old pin was thus still in the system. Don't know if Tmo should have or could have changed it; but I had to change BIS to the new 8700g myself.
Edit: There was not a "change blackberry" link. But the first step was the "Not Your Phone?" link. From there I did get a page that showed my 7100t and the new 8700g, and I simply clicked on the 8700g. (Thus, I imagine, if one owns two or more blackberry's, one can simply switch the BIS from one PIN to the other for the blackberry being used at the time. Pretty cool.)