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Old 09-22-2007, 07:24 PM   #1 (permalink)
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Default 8310 Curve application loader problem

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Ok so i hooked up my blackberry and synced everything fine music, pictures contacts but when i went to load an application it says "The blackberry desktop software does not have Blackberry device software for the device that you have connected to the computer. Contact your wireless service provider or system administrator" So i was confused cause this was the software that came with it. So i went to blackberry.com and downloaded the latest version same thing. Any ideas would be greatly apprectiated
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Old 09-22-2007, 07:47 PM   #2 (permalink)
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Wirelessly posted (Breaking Ball: BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

You need to download and install the 8310 handheld software on your computer as well as the latest version of BlackBerry Desktop Manager.
The handheld software does not come on the CD with the device.
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Old 09-22-2007, 08:18 PM   #3 (permalink)
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the 8310 software from rogers is not available yet, If you want to install the software you will have to downgrade your os to the most currently available one online which I believe is voda nz. Or you can install programs using a mac.....
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Old 09-22-2007, 09:35 PM   #4 (permalink)
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Yeah, I'm hearing this is a "known" issue and we have to wait for a software update...
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Old 09-24-2007, 11:25 PM   #5 (permalink)
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Quote:
Originally Posted by tomdkat View Post
the 8310 software from rogers is not available yet, If you want to install the software you will have to downgrade your os to the most currently available one online which I believe is voda nz. Or you can install programs using a mac.....
Ok that meant nothing to me lol, I really dont wanna wait for rogers cuz i have a feeling they will take... forever... Could u explain that a bit better?

Last edited by John Clark : 09-24-2007 at 11:31 PM. Reason: Language
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Old 09-24-2007, 11:30 PM   #6 (permalink)
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This is the latest version of the 8310 OS that I'm aware of. You will be downgrading your OS if the version on your BB is higher than this one. Just follow the instructions in the first post to install it.

http://www.blackberryforums.com/gene...e-english.html


*and please keep the language clean here.
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Old 09-24-2007, 11:37 PM   #7 (permalink)
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Oh sorry about that, Thanks alot ill try that later i gotta go to the Halo 3 launch
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Old 09-29-2007, 02:02 PM   #8 (permalink)
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Will this downgrading have any negative effects? And will i be able to re-upgrade if i want?
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Old 09-29-2007, 03:15 PM   #9 (permalink)
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You can upgrade/downgrade all you like.
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Old 09-29-2007, 10:17 PM   #10 (permalink)
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Ok i was doing those exacts instructions i was told when it said error could nt be completed now my blackberry wont work!!! Whats going on its got some picture with a cross through it and 507 underneath. Now desktop wont even detect it!? I tried taking out the battery nothings working:S hELP!
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Old 09-29-2007, 10:23 PM   #11 (permalink)
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Plug in the device. Open Desktop Manager. Then run Application Loader. It *should* detect the device then.
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Old 09-29-2007, 10:48 PM   #12 (permalink)
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Ok thanks i think i figured it all out whew, thanks alot
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Old 09-29-2007, 10:50 PM   #13 (permalink)
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Was it my suggestion above or something else? Let us know so the next guy searching though can benefit.
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