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 BlackBerry Device Specific General 8300 Series Discussion - Curve Go

HRT list is gone.

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Old 10-10-2007, 06:54 PM   #1 (permalink)
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i deleted all service books and reinstalled all applications. But now HRt list is empty. any ideas how to fix it?
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Old 10-10-2007, 06:56 PM   #2 (permalink)
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Last edited by sgtcasey : 12-25-2007 at 03:06 AM.
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Old 10-10-2007, 07:13 PM   #3 (permalink)
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And, you might need to
resend service books
How do I resend my service books? - BlackBerryFAQ

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Old 10-10-2007, 08:01 PM   #4 (permalink)
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Quote:
Originally Posted by sgtcasey View Post
You do not have a data connection to the RIM servers. Pull the battery with the device turned on to reboot it and try again.

Dave
battery trick didnt work out :( is there any other way to check if i have connection to RIM servers? can this problem be solved trhough desktop manager?
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Old 10-10-2007, 08:41 PM   #5 (permalink)
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Yea, check the HRT table. No entries, not connection to RIM.

Pulling the battery to reboot is a highly recommended procedure about 1x week. It clears the cache, frees up memory and solves 90% of the problems a BB is having.

Good luck.
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Old 10-10-2007, 08:49 PM   #6 (permalink)
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Originally Posted by romazas View Post
battery trick didnt work out :( is there any other way to check if i have connection to RIM servers? can this problem be solved trhough desktop manager?
You will need to contact your carrier then and make sure your data plan is still setup.
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Old 10-10-2007, 08:59 PM   #7 (permalink)
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what does it say at the top right of your screen? GSM? edge? EDGE?
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Old 11-27-2007, 07:09 PM   #8 (permalink)
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I am finding this is my problem also ,, difference is i have not yet been able to setup my blackberry, my HRT has been empty and i cannot figure how to "fill it"
any ideas?
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Old 11-28-2007, 12:03 AM   #9 (permalink)
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I am finding this is my problem also ,, difference is i have not yet been able to setup my blackberry, my HRT has been empty and i cannot figure how to "fill it"
any ideas?
Do you have a BB data plan on your account? If not you will never get anything in the HRT. If you do, you need to see upper case GPRS or EDGE on the device in order to get the HRT info. If you have a data plan and still don't have GPRS or EDGE then contact your provider.
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