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-   -   Blackberry 8520 keypad problems (http://www.blackberryforums.com/general-8500-series-discussion-gemini/215595-blackberry-8520-keypad-problems.html)

atti21 01-04-2010 09:31 AM

Blackberry 8520 keypad problems
 
Ive had my phone since 18/dec 09 and has been working fine up until today, when i woke up i tried to unlock my keypad and it wouldnt work so i removed the battery and put it back in powered up the phone etc.... i managed to get it unlocked but when ever i press the menu button the camera comes on so i cannot access the menu and voice dailing activates when i press the trackpad wtf is going on????? Any help would be much appretiated as its frustrating me now....

##
EDIT

I've tried wiping the phone and its still the same.

akosnitzky 01-04-2010 09:36 AM

Did you get any moisture in the phone?

atti21 01-04-2010 09:37 AM

No its not been near water its just happend out of the blue

aberdeen_UK 01-04-2010 09:38 AM

Welcome to BBF.

First thing I would probably do is back-up your device, so that in case things go from bad to worse, you'll be able to restore your data at a later time.

There's a lot of things I'll probably try out but in the end, a wipe of the device may be needed. and that's after I have backed-up my device.

atti21 01-04-2010 09:43 AM

as i said in the first post ive tried wiping it still the same.

akosnitzky 01-04-2010 11:54 AM

Try removing the media card although I am not optimistic. Seems like a hardware issue. I would return the phone if able

atti21 01-04-2010 11:56 AM

ive rang my carrier and they're sending a replacement out tomorrow seems like the easiest option thanks for ur assistance

akosnitzky 01-04-2010 12:00 PM

Quote:

Originally Posted by atti21 (Post 1540626)
ive rang my carrier and they're sending a replacement out tomorrow seems like the easiest option thanks for ur assistance

Excellent. I have an 8530 which I love. However, although new, its not one of the better quality phones. That is why it was first to get the trackpad. I am glad your carrier will assist.


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