02-25-2010, 08:06 AM
Join Date: Feb 2010
Carrier: Saudi Telco
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| | New Owner, Many Troubles (Be Gentle)
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I am the proud owner of a BB8520. As I am an Old Person, I have had my Saudi students help me set the thing up. All in all, it works, I can make calls and BB Messenger works communicating with my wife in Panama.
But I have a number of odd issues that may or may not be related to one another. Another possibility is they arise from operator error.
1. Keyboard problems. When I smash the Q key I get an A. When I hit A, I get Q. There is at least one other set of reversed keys (I think E and W). I suspect my BB may have a non-QWERTY keyboard mapping. When I got the thing, it came with French instructions only. That might be a clue. Can I remap the keyboard?
2. Software Update problems. I plug the BB into my Mac, after I have installed BB Desktop Manager and the BB begins to update. About 20 items* to upload with my creaky Saudi internet connect, this takes a long time. When I get to the last file, I get an error message that, "BlackBerry Desktop Manager could not connect to the device," So I disconnect the device (re-enter my service provider's PIN) and reconnect the device. BDM does not see the device. I restart BDM and it tells me that updates are available. Lather, rinse, repeat.
Can't get to the Net. I suspect this a problem with my Service Provider (Saudi Telecom). When I "Open Browser," I get a Saudi Telecom screen asking me for a user name and password. I figure I need to harass STC, right?
By the way Does turning on BlueTooth do any good? I do not have a BlueTooth headset so have BT switched off. Am I doing the right thing?
OK, can anyone help with any of this stuff? Many thanks
*TurboTax 2008? Why is that in the little window of files being updated? Library loans, what is that?