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Old 05-24-2010, 06:30 AM   #1 (permalink)
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Default Using secured Wifi network from 8520

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Hi

I am unable to connect by BB 8520 to a secured Wifi network. My company uses PEAP authentication along with a autentication certificate. I have followed the following process to add the network onto my BB -

1. Manually select network
2. Added the SSID of the network correctly
3. Selected PEAP as security
4. Selected the relevant authenticating certificate
5. Selected the EAP-MS-Chap v2 as inner link security
6. Added my username and password same as that i use to login my laptop

The BB is detecting the network but not able to connect - the following is diagonostic report -

Wi-Fi
Current Profile: XYZ
SSID: XYZwireless
AP MAC Address: 00:19:07:C5:FB:C0
Security Type: PEAP
Local IP Address:
Signal Level:
Connection Data Rate:
Status: Authentication server timeout.

Can someone help?

Thanks
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Old 05-24-2010, 11:01 AM   #2 (permalink)
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Wirelessly posted (8520 (5.0.0.411))

Can you not try the automatic setup? That would normally determine all of the security settings during the setup.
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Old 05-24-2010, 11:10 AM   #3 (permalink)
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Moved to a more appropriate section.

Do you have a BB data plan activated on the account?
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Old 05-26-2010, 12:23 AM   #4 (permalink)
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Does your company filter MAC addresses? This might be why you can't authenticate, if you can't even connect to the network because the access point is mac filtering.
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