BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-17-2010, 02:16 PM   #1 (permalink)
New Member
 
Join Date: Jun 2010
Model: 8520
PIN: N/A
Carrier: Simple Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question BB Browser won't go online but Opera works! *UNUSUAL*

Please Login to Remove!

Hi,

I recently got my hands on a 8520 Curve and I got the data plan to go with it. I can to surf the net using Opera but no other data app, including BB Browser, works. I unlocked this phone using an unlock code (15 bucks ). Also used a software to make it BES free so I can enable and disable password and firewall.

Still however I am unable to use BB browser, preinstall AIM and MAIL. It is annoying not to have these work as I can't download apps directly from my BB using the BB Browser.

I do apologize if this was answered before. I am not sure whats going on here or what to type in the searches. Any help or advice will be appriciated.

Last edited by Farsight : 06-17-2010 at 02:18 PM.
Offline  
Old 06-17-2010, 02:31 PM   #2 (permalink)
CrackBerry Addict
 
Join Date: Dec 2008
Location: Airport lounges and starbuxxx
Model: 9900
OS: 7.0.0.296
Carrier: Vodafone Business
Posts: 573
Post Thanks: 1
Thanked 5 Times in 4 Posts
Default

Wirelessly posted

Confirm with your carrier that you have a BlackBerry plan and not a generic data plan.
Offline  
Old 06-17-2010, 04:20 PM   #3 (permalink)
New Member
 
Join Date: Jun 2010
Model: 8520
PIN: N/A
Carrier: Simple Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did tell them that. They directed me to download Opera and use it to go online. I am using Prepaid service from Simple Mobile (MVNO) who are using T-Mobile network.

There is nothing I can do from my phone?
Offline  
Old 06-17-2010, 05:08 PM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

No and it's not unusual. You need a BlackBerry data plan.

What do I need a Data Plan for? - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 06-17-2010, 05:19 PM   #5 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,733
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted

A generic mobile data plan is not a blackberry data plan. You must have the blackberry data plan for RIM/blackberry branded applications. That's why opera mini works for you, but not the native blackberry browser. The same will be the case with other native applications on the device that require data service. See blackberryfaq.com.
__________________
- Ira
Offline  
Old 09-10-2010, 11:54 PM   #6 (permalink)
New Member
 
mznatnat's Avatar
 
Join Date: Aug 2010
Model: 8530
OS: 5.0.0.601
PIN: 00D00DD
Carrier: Virgin Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation heeeeeeeeeeeeeeeeeeeeeeeeelppp!!!!

GUYS THIS IS MY FIRST POST I AM A NEWBIE PLEASE DON'T MIND MY IGNORANCE.

I HAVE THE EXACT SAME PROBLEM!!!

I have Blackberry Curve 8530 from Virgin Mobile!

I have an unlimited data, text and pics plan. Everything was working A-O-K until I became an idiot and changed my number over the Virgin Mobile website BY MY SELF!

I had to contact customer support for help because my phone wouldn't dial out! I couldn't access my account on the website! Got both of those issues fixed but now my issue is the web browser. My opera mini works but Blackberry Browser doesn't. I tried calling CS but they are closed right now. I am so pissed right now. Can anyone tell me how to fix this issue?

The tech support lady told me I have to dial ##952090 to be able to access a special menu. I was wondering if my problem can be fixed through this menu???

PLEASE HELP ME!!!
Offline  
Old 09-11-2010, 12:33 AM   #7 (permalink)
New Member
 
mznatnat's Avatar
 
Join Date: Aug 2010
Model: 8530
OS: 5.0.0.601
PIN: 00D00DD
Carrier: Virgin Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs up :::::::: Update ::::::::

I FIXED THE ISSUE!!!

BEFORE I POSTED ON HERE I WENT TO MY SPECIAL MENU
[I GOT THE NUMBER FROM MY SERVICE PROVIDER IT STARTS WITH ##,
MINE IS ##952090 THEN I HIT THE GREEN BUTTON TO CALL]

I SCROLLED ALL THE WAY DOWN

I SAW MY THING SAID

773849xxxx@MVNO29.SPRINTPCS.COM

I CHANGED THE NUMBER TO MATCH MY NEW NUMBER .... BUT WITH NO AVAIL!

In order for it to work I had to go to:

OPTIONS --> MOBILE NETWORK --> [PRESS BLACKBERRY KEY] --> UPDATE PROFILE.


It will do provisioning or something like that and automatically update your phone.

Just posting this answer in case someone else runs into this problem!!!

Hope this helps, if not contact me!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.