BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-23-2010, 07:45 AM   #1 (permalink)
New Member
Join Date: Jun 2010
Model: 8330
Carrier: Verizon Wireless
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Calendar > Wiped ???

Please Login to Remove!

My wife has a Blackberry 8530 on Verizon Wireless.

Yesterday, she noticed that somehow her calendar has been completely wiped with the exception of her daily reminder (morning alarm).

All calendar items are completely missing. Both old events and future events.
We can add new items and they stick around. But we are missing tons of previously entered content.


The blackberry is never connected to a PC. Ever... *Everything has always been done directly on the device.
We are not connected to a Blackberry Enterprise Server.
Email is simply setup for GMAIL (she is NOT using the google calendaring)
Calendar options > select calendar lists her gmail address and facebook and we have to to show all items from all calendars

With the exception of a game or two and a custom (verizon) theme no apps have been installed or updated on the unit except Facebook and of the apps installed, none have been updated recently.

Old emails still show up on the device (that were saved). Did not loose any notes saved in the notes/memo section. So it doesn't look like the device experienced a full wipe or anything like that. It is just like the calendar was dropped and we are now working from a new one.

There is a memory card installed. It is a 1gb card but still has over 850mb's free.

I did some of the basic troubleshooting steps: Rebooted the device. Pulled the battery. Reseated the memory card. Nothing so far has helped.

If anyone has any tips, suggestions or comments we would really appreciate it.

We know we have to start connecting it to a pc, if only to do a backup.
Old 06-23-2010, 08:13 AM   #2 (permalink)
BlackBerry Mensa
MidnightDraven's Avatar
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts

You calendar is stored (like everything else) on the device memory (possibly called app memory).
If this is low, it will start deleting things, like calendar, emails.

Please check and post back your file free. (options - status)
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Old 06-23-2010, 08:32 AM   #3 (permalink)
New Member
Join Date: Jun 2010
Model: 8330
Carrier: Verizon Wireless
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts

139054868 Bytes
Old 06-23-2010, 11:01 AM   #4 (permalink)
Thumbs Must Hurt
Join Date: Sep 2009
Location: NY's Hudson Valley
Model: 9650
OS: 6.sumthin
PIN: ch me, I'm dreaming!
Carrier: Sprint BIS
Posts: 170
Post Thanks: 0
Thanked 0 Times in 0 Posts

Service books?
Old 06-23-2010, 07:11 PM   #5 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,923
Post Thanks: 19
Thanked 522 Times in 507 Posts

Wirelessly posted

When you open calendar, open menu, select switch calendar, and then select show all, the calendar is still not displaying the earlier entries?

I don't think service books have anything to do with it. You can delete all CICAL service books and your calendar will still be there. But it won't hurt to resend service books. I don't think it will change this issue, but it won't cause any harm.

I really don't know, but I've never trusted facebook since I suspected the app of causing my daughters 8820 to reboot to a reset screen requiring a wipe and OS reload on several occaisions. The fact that it can mess with the calendar causes me to wonder if that's a factor in the problem.
- Ira
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD   picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.