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Old 07-22-2010, 03:19 AM   #1 (permalink)
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I'm trying to set up email for the first time. The instruction booklet says that there should be two options in the setup wizard, one for individual email and one for corporate enterprise email.
I want to set up my hotmail address but it is only giving me an option for the corporate one.
How do I do it?
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Old 07-22-2010, 04:11 AM   #2 (permalink)
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You need a blackberry data plan from Orange.
Call them up.

Also wrong forum. Im sure a mod will move it eventually.
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Old 07-22-2010, 04:58 AM   #3 (permalink)
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I have a data plan, it's supposed to come into effect from today, maybe it hasn't been activated yet. Will give them a ring later.
I was unsure where to put the topic, apologies.
And thanks for the help
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Old 07-22-2010, 06:01 AM   #4 (permalink)
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No probs.
Try pulling the battery leaving for a minute, replace. It may refresh and activate the plan.
If its still not activated by tonight, call them tomorrow and make sure they have actually activated it on their end. It happens alot with UK carriers, that they just don't do it right.
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Old 07-22-2010, 06:22 AM   #5 (permalink)
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Moved to a more appropriate section.

Make sure that you have the BB data plan, not a generic one.
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Old 07-22-2010, 09:46 AM   #6 (permalink)
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Rang them, I definitely have the BB data plan, they're having problems with activating it. They got me to do a soft reset first and that didn't work so I shall be back on the phone if it's not done by tomorrow.
Thanks again for the help.
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