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Old 08-18-2010, 04:03 PM   #1 (permalink)
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Unhappy Help with my 8520? Internet!

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Hi,
I have a blackberry curve 8520 on pay as you go, with the Orange network. Today I phoned up customer service to get the GPRS settings for the internet. They deducted £5 from my credit. After I'd made the call, the gprs icon at the top of the screen became capitalised, so I thought that the internet would now be working, but it doesn't!
I tried changing my browser, but the only option I have is 'hotspot' browser, and I don't have a clue what else to do. I have tried 'host routing table' and I get a message saying my phone has been registered with the wireless network, but nothing else happens. The guy in the orange shop told me I'd need to get 'settings' for a browser, but didn't say what these settings were. Any help would be appreciated!!

Last edited by *Lalaa : 08-18-2010 at 04:04 PM.
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Old 08-18-2010, 04:10 PM   #2 (permalink)
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Moved to 8500 section.

Do you have a true BB data plan, not a generic one?

What do I need a Data Plan for? - BlackBerryFAQ
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Old 08-18-2010, 04:10 PM   #3 (permalink)
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You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
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Old 08-18-2010, 04:11 PM   #4 (permalink)
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Quote:
Originally Posted by MidnightDraven View Post
You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
I will give it a go now. Thanks =]
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Old 08-18-2010, 04:15 PM   #5 (permalink)
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Quote:
Originally Posted by MidnightDraven View Post
You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
I just tried it, and it came up with 'your device is not registered with the network' and then told me to do the routing table thing again > <
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Old 08-18-2010, 04:33 PM   #6 (permalink)
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Keep trying.
Make sure you have GPRS in capitals, that you have received the "registration" message.
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Old 08-18-2010, 04:58 PM   #7 (permalink)
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Quote:
Originally Posted by *Lalaa View Post
I just tried it, and it came up with 'your device is not registered with the network' and then told me to do the routing table thing again > <
Once again, do you have a specific BB data plan?
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