BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-18-2010, 04:03 PM   #1 (permalink)
New Member
 
Join Date: Aug 2010
Model: 8520
PIN: N/A
Carrier: Orange UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Help with my 8520? Internet!

Please Login to Remove!

Hi,
I have a blackberry curve 8520 on pay as you go, with the Orange network. Today I phoned up customer service to get the GPRS settings for the internet. They deducted 5 from my credit. After I'd made the call, the gprs icon at the top of the screen became capitalised, so I thought that the internet would now be working, but it doesn't!
I tried changing my browser, but the only option I have is 'hotspot' browser, and I don't have a clue what else to do. I have tried 'host routing table' and I get a message saying my phone has been registered with the wireless network, but nothing else happens. The guy in the orange shop told me I'd need to get 'settings' for a browser, but didn't say what these settings were. Any help would be appreciated!!

Last edited by *Lalaa : 08-18-2010 at 04:04 PM.
Offline  
Old 08-18-2010, 04:10 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Moved to 8500 section.

Do you have a true BB data plan, not a generic one?

What do I need a Data Plan for? - BlackBerryFAQ
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-18-2010, 04:10 PM   #3 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-18-2010, 04:11 PM   #4 (permalink)
New Member
 
Join Date: Aug 2010
Model: 8520
PIN: N/A
Carrier: Orange UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by MidnightDraven View Post
You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
I will give it a go now. Thanks =]
Offline  
Old 08-18-2010, 04:15 PM   #5 (permalink)
New Member
 
Join Date: Aug 2010
Model: 8520
PIN: N/A
Carrier: Orange UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by MidnightDraven View Post
You need to create an account here:
https://bis.eu.blackberry.com/html?brand=orangeuk

Use the "create new account" button, enter your BB's PIN and IMEI number, complete the setup.
Thsi will push the service books required to make your browser (and other data features) work.
I just tried it, and it came up with 'your device is not registered with the network' and then told me to do the routing table thing again > <
Offline  
Old 08-18-2010, 04:33 PM   #6 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Keep trying.
Make sure you have GPRS in capitals, that you have received the "registration" message.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-18-2010, 04:58 PM   #7 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Quote:
Originally Posted by *Lalaa View Post
I just tried it, and it came up with 'your device is not registered with the network' and then told me to do the routing table thing again > <
Once again, do you have a specific BB data plan?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.