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Old 08-19-2010, 01:56 AM   #1 (permalink)
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Default Issues in media player

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carrier: vodafone India (mumbai)
Model info and OS version: v5.0.0.592 (Bundle 1096, Platform 5.2.0.64)

Whenever i view the "All songs" list in the music player, i see multiple entries of few songs (I have attached the screenshots)

Also in one of the screenshots you can see a "blank" entry.

I tried the battery pull, sometimes it did not show the multiple entries sometimes it showed. Also not the same song has multiple entries.

One more thing, before the firmware upgrade, i could forward or rewind the media files (music or video files) by few minutes smoothly by sliding the progress bar using the touchpad. But after the upgrade i can only rewind or forward second by second & its very slow.

Any help in this regards?

Thanks
Attached Thumbnails
Issues in media player-capture2_31_37.jpg  Issues in media player-capture2_35_25.jpg  Issues in media player-capture2_36_17.jpg  Issues in media player-capture13_18_45.jpg  
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Old 08-19-2010, 06:21 PM   #2 (permalink)
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As far as the problems with the list view, try using a computer and mass storage mode, and search and delete the .dat (or .dat.rem) files on the card. These are hiddent, so set your search to find hidden files.

The new blackberry podcats app also creates dat files, but I don't know yet what will happen if you delete those, too, so you may want to leave those, at least at first, if you are using the podcast app.

On the fast back and forward, someone else was complaining of that problem. I don't know the answer. I don't recall reading a solution.

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Old 08-20-2010, 01:54 AM   #3 (permalink)
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Hi, funny... i read this message yesterday and all of a sudden last night i saw that when i changed the titles of some songs, i started to get the same thing... and if i click in the second repeated title it just begins the next song...

I am glad aiharkness has offered a solution, i hope it works for nikeshkm and me


**Update: It works!!

Last edited by *Ollin* : 08-20-2010 at 02:13 AM.
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Old 08-20-2010, 01:54 AM   #4 (permalink)
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OK. I could see "BBThumbs.dat" in the music folder. Its there in all the music subfolders. I deleted all the dat files. I then unplugged the phone from the computer and accessed the playlist. It scanned the files again. But it still i can see few of the songs are repeated as i mentioned earlier.
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Old 08-20-2010, 02:11 AM   #5 (permalink)
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well ollin it did not work for me. If there is any other solution that you come across please post it here..
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Old 08-20-2010, 02:15 AM   #6 (permalink)
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Oh nikeshkm, is very strange... so i don't know, when you see your sd card music on the computer, do you also see the double songs? ...
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Old 08-20-2010, 02:19 AM   #7 (permalink)
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No i dont see multiple songs when i view the media card through computer. I dont see multiple entries even on the device when i "explore" the files. Its only there in the "Playlist"
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Old 08-20-2010, 02:39 AM   #8 (permalink)
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How strange and annoying is this... i am quite new to BB so i don't know lots of things yet... so even when there maybe some better ways, i was wondering what if you actually pass all the files from your sd card to another folder on the computer and then clean the card and start all over again...

i understand is not the most ideal way but it could work ;)
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Old 08-20-2010, 05:55 AM   #9 (permalink)
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Hi guys! I gt this blackberry 8900 recently! I'm with O2 - Manchester-UK! Everytym I go on youtube n try to play a video it says error attempting to play media player! I really need helpppppp! :( please!
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Old 08-20-2010, 06:00 AM   #10 (permalink)
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Hey guys! I gt a BB 8900 recently n wen I go on youtube n try watching a video it says error attempting to play media playet! Helppppp pleaseeeee! :(
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Old 08-20-2010, 06:52 AM   #11 (permalink)
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marryiam, you are highjacking a thread. You should have started your own thread. But also, searched beforehand. Your's is a question that is asked answered a lot.

But, are you using the m.youtube.com site, do you have a blackberry data plan, and are you using the native blackberry browser? If so, it should work for you. I don't know about any other setup and conditions.
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Old 08-20-2010, 07:05 AM   #12 (permalink)
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nikeshkm, I would doublecheck for .dat files. If you ever played around with media card encryption you may also have .dat.rem files. Maybe you did a search on hidden files and deleted then before, but go ahead and do it again, and be sure to delete all of them.

And do a battery pull for a good minute.

If that doesn't work, and you can't stand it the way it is, think about copying all your files over to the computer, formatting the card, then copy back just your files and not any dat files or anything else created automatically by the blackberry. Then try again. If all is well, you could then try copying over any data or working files created by applications, and test again.
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Old 08-20-2010, 07:13 AM   #13 (permalink)
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Another thought... Is it possible those duplicates you see are copies located in another folder, maybe ringtones on the media card, or somewhere in main memory?

When you are in the media app and looking at the list of "songs" highlight one, open menu, select properties, and look at the file location. Do the same for the duplicate. What do you see? Are they in the same place?
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Old 08-20-2010, 07:24 AM   #14 (permalink)
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I'm sorry! I actually dnt knw hw to use this! I'm new to all dis! Sorry! I ave researched about this! N wt u replied bk I dnt knw if it is can u please wrk me through hw to do it! Please! N again I'm sorry!
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Old 08-20-2010, 07:33 AM   #15 (permalink)
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Quote:
Originally Posted by marryiam View Post
I'm sorry! I actually dnt knw hw to use this! I'm new to all dis! Sorry! I ave researched about this! N wt u replied bk I dnt knw if it is can u please wrk me through hw to do it! Please! N again I'm sorry!
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Do you have a blackberry data plan? Not just generic mobile data service provided by the carrier, but the one specific for BlackBerrys?
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Old 08-20-2010, 07:38 AM   #16 (permalink)
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I dnt knw hw to chek! Soo! I'm soo confused I,ve tried changing the apn settings buty dnt knw wt they r for o2 users!
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Old 08-20-2010, 07:40 AM   #17 (permalink)
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CAll O2.
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Old 08-20-2010, 07:45 AM   #18 (permalink)
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I did! But dey r nt doing anything! Dey sed call blackberry n wen I do dey tell me to call o2 I just keep going round in circles!
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Old 08-20-2010, 08:06 AM   #19 (permalink)
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Please use proper words, your sentences are hard to read.
You cannot call blackberry, blackberry do not support customers, its the carrier that supports customers.

Call O2 and ask if you have a blackberry bolt-on on your account.
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Old 08-20-2010, 08:22 AM   #20 (permalink)
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I have checked that! I have a blackberry bolt! Everything seems to work, like facebook, yahoo etc...its just that when I go on youtube and try watching a video its says error attempting to play media player!
Could it be the APN settings?
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