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Old 08-22-2010, 12:15 PM   #1 (permalink)
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Default Accessing Personal Folders in Outlook

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I received a Blackberry 8250 from work on Friday, having never used one before. I follwed the brief instructions and can now see my work email inbox (Outlook).

My problem is that I can't see my personal folders - which is where the vast majority of the emails I need to refer back to are filed.

How can I add my personal folders? When I try to add folders on my blackberry my personal folder is not there for selection. I'm not allowed to install any software on my work PC.

Thanks for any help - I'm completely new to using a Blackberry, so if any more information is required to answer my question, let me know.
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Old 08-22-2010, 12:18 PM   #2 (permalink)
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Sounds like your using BIS, in which case, you cannot access folders.
You should talk to the department that deals with phones and email.
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