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Old 08-25-2010, 09:40 AM   #1 (permalink)
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Default Attachment Service Dissapeared - can't open anything

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I've seen many threads on this but haven't found an answer yet. A week ago attachments stopped opening. From Sprint, told to download new OS (now have 5.0.0.654) onto phone, downloaded onto PC, downloaded new Desktop Software 6.0. I have BES through work but the admins tell me it is a Sprint/BB issue not BES related.

All Word, Excel etc are fine viewing in Docs to Go but no lucj for PDF, WAV's etc.

I can see the 3 Attachment Service modules (e.g., net_rim_bb_docview) but no attachment service application is there. I tried plugging into Desktop Software Applications but the attachment service isnt an option to load.

Any help is appreciated.
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Old 08-25-2010, 02:13 PM   #2 (permalink)
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