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Old 08-28-2010, 11:31 PM   #1 (permalink)
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okay so i was away from my blackberry when this happened. when i opened my blackberry, it can't access the internet. all my bbm are pending, there's nothing i can do except trying to turn on my wifi to get internet access. my blackberry's wifi are connected with my home wifi, but now it can't be connected, whenever i try to scan the networks my blackberry will reboot by itself for no reason.
i tried doing the ALT LG LG thing, and there's many same event which is bolded: E net.rim.scan - PrfN.
i opened the event which looks like this:
the name: net.rim.scan
severity: error
GUID: 60714307f914d8d5

now my blackberry is like any other normal phone which only can do text and call.
what should i do? HELP PLEASEEEEEEEEEEE

thanks
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Old 08-29-2010, 06:08 AM   #2 (permalink)
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Have you tried a hard reset yet? With the power on, remove the battery for at least 30 seconds.
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Old 08-29-2010, 07:06 AM   #3 (permalink)
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Do you recall what you did the last time you used the device?

Let us know what happens after the battery pull.
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Old 08-29-2010, 08:30 AM   #4 (permalink)
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Nothing changed after I pull the battery. :( same like before.

Umm before that thing happened, I was just bbm-ing with my friend. I left it on the table. After few mins I opened my bbm to check whether my friend had replied or not. And I found out that the chat haven't been delivered or pending. During that time I realized there's something wrong with my blackberry :(
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