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Old 08-31-2010, 04:46 PM   #1 (permalink)
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Hello - I will try to be as precise as possible. I recently was given- through my work - a Blackberry Curve 8520. Our IT person set up the corporate Outlook Express on this Blackberry. I wanted to add my personal e-mail also which I get through comcast.net.

I used the BB setup wizard and all it asked for was my e-mail address and password. I then had a new icon on the desktop for my comcast e-mail.

However - I am not receiving my comcast e-mail on the Blackberry. I am getting notification of comcast e-mails at the top of the screen but they are not showing up when I open the message icon.

As soon as the icon appeared I received an e-mail from Blackberry telling me to go to my Outlook settings and set the program to "leave e-mail on server". Unfortunately, there is no setting that I am able to find that says that on Outlook - possibly because it is a corporate account?

I have since removed the comcast account from my Blackberry using the Service Book (which I found on this forum).

Anyway, I hope this is understandable and that there is a solution. Thank you
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Old 08-31-2010, 07:31 PM   #2 (permalink)
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Do you use outlook or similar email client to read your comcast email at home? If so, you need to edit that account setting to leave mail on the server - it is under the "advanced settings" tab if you use Outlook.

Some email comes to my BB and some does not - BlackBerryFAQ

However, if this is a corporate device paid for by your firm, you might want to think about putting your personal email account on it. Many on here do not recommend doing that.

Read this: What does BES see; what can be tracked/logged? - Port3101.org : Your BES Connection

What can a BES Admin actually look at on BB?
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Old 09-01-2010, 10:15 AM   #3 (permalink)
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Thank you - it sounds like I would be better off NOT having my personal e-mail on the BB. This was helpful.
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