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Old 09-18-2010, 09:02 AM   #1 (permalink)
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hi all.

I have recently unlocked my blackberry pearl from Orange to O2. Calls work and everything but I can't download the blackberry app store or messenger applications, It seems to have FAcebook already installed on it and that works fine but I can't get any other ones.

Any ideas to fix it please
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Old 09-18-2010, 09:06 AM   #2 (permalink)
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Moved to the 8500 section.

What is the model umber of the device? You have 8500 in your profile, yet the post says Pearl. Which is it?

Do you have a BB data plan (a.k.a. bolt on) activated on your account?
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Old 09-19-2010, 02:51 AM   #3 (permalink)
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I had a blackbery curve but it has suffered water damage. As my sim card has free BB internet on it as part of my monthly bill I needed to get another BB. My friend has lent me her old Pearl. Sorry about the confusion
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Old 09-19-2010, 06:07 AM   #4 (permalink)
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"free BB internet"

I have never heard of such.
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Old 09-19-2010, 05:13 PM   #5 (permalink)
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Don't pay for going online thru a blackberry but would if I used internet provided by o2. Can't see how that could stop me getting the app store tho. Just explains why I have changed phone models
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Old 09-19-2010, 05:17 PM   #6 (permalink)
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Your BIS account thinks you still have your curve.
You need to login to that account and use the change device option to enter your current blackberry's [pearl] PIN and IMEI.
Then it will know which phone you have and send the relevant service books to your device so your device knows you have a blackberry data plan.
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Old 09-20-2010, 04:15 AM   #7 (permalink)
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I know how to find IMEI number but where do i find PIN number??
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Old 09-20-2010, 04:42 AM   #8 (permalink)
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options - status
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Old 09-20-2010, 05:50 AM   #9 (permalink)
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Have connected phone to Desktop manager and It backed it up, updated it and now it seems to be working properly. Thanks for all your help
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