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Old 09-26-2010, 11:30 AM   #1 (permalink)
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Question BBM not responding

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Hello i'm new using BB and now i vave problem...
My BB hang and i hard reset it...
When itu turns on i clicked my BBM but nothing happened....
And there aren't Submenu Aplication in Option menu...
YM and FB works normally... only BBM not working...
Please Help....

Regards,

Andi - Indonesia
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Old 09-26-2010, 01:37 PM   #2 (permalink)
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By hard reset, what do you mean? Did you remove the battery while the power was on? If so, do it again, but wait a good minute or two this time before replacing the battery, then try again.

Also, have you don't anything new prior to the problem? Any new applications or themes?

Did you see any error message?
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