BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-12-2010, 06:55 AM   #1 (permalink)
New Member
Join Date: Jun 2010
Model: 8520
Carrier: Globe Telecom
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default App World stuck

Please Login to Remove!

I recently got a notification on my BB that App World ver. is availabe. I was going to download it but had forgotten my password. The site led me to a password recovery page and it has hanged there ever since.

I did get an email with a link to change my password and that seemed to work (i think the link used the internet browser).

However, my BB App World is still stuck.

On Windows mobile, there is a separate Tasks program where you can choose 'end task' if a program hangs. Is there something similar in Blackberry? How do I reset App World?

I hope someone can help me.
Old 12-28-2010, 03:06 PM   #2 (permalink)
Thumbs Must Hurt
Join Date: Dec 2010
Model: 8520
Carrier: vodacom
Posts: 85
Post Thanks: 4
Thanked 2 Times in 2 Posts
Default Re: App World stuck

You dont need a password to update, i just updated mine and created new user name and password. If you update without creating a new id you will get " cannot connect to blackberry server". However once having done this you may want to remember your password this time. Everytime you want to download a application it will ask to enter you password again.

Basically go ahead and update to the new version then create a whole new id then download.

Last edited by gambit007 : 12-28-2010 at 03:08 PM.
Old 12-28-2010, 03:26 PM   #3 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,891
Post Thanks: 18
Thanked 525 Times in 509 Posts
Default Re: App World stuck

Describe "stuck"...When you say app world is hanging on the password recovery page, is the BlackBerry frozen, or is app world alone unresponsive...what?

You may want to do a hard reset (battery pull with the power on, for 30 seconds) and then pick up where you left off after the device reboots.
Posted via Mobile
The Following User Says Thank You to aiharkness For This Useful Post:
S13R24 (01-18-2011)
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.