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Old 11-17-2010, 10:10 PM   #1 (permalink)
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Default Upgrade to OS 5 went wrong

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Mates - I upgraded my 8520 to OS 5 (.900) yesterday. Everything went smoothly except 2 major points, which I noticed after the restore operation was complete.

1. Both my Gmail accounts were restored, but without a SINGLE mail in them.
However, my other email a/cs (work, Yahoo, Hotmail) were restored perfectly well with every email.

I tried to restore just the messages database from an earlier backup file (i.e. not the backup created by the Loader.exe just before the upgrade). However, same old problem there as well.

(Could this be because on OS 4.6.314, I didnt have "Enhanced Gmail Plugin" installed, whereas OS 5 comes with that functionality pre-installed?)

2. My calendar has slowed down like crazy. It takes a good 3-4 seconds to open up after clicked. This was not the case on OS 4.6.

The weird thing is that if I wipe the calendar and open a fresh calendar (i.e. without any entries) it opens up in a snap. But as soon as I restore my calendar database, it takes ages to open up.

(Could my calendar database be corrupted? If yes, what's the way to restore my entries to the new OS?)

**********************************************
I then did a security wipe of device (emails, contacts etc.) and tried a different upgrade - OS 5.00.592 (Redington India official). The same two problems persist.

Please suggest me what to do. I tried the usual tricks - reboot, battery pull, re-sending service books etc. But nothing has worked so far.

FYI - I'm on Vodafone BIS 599 UL plan (post paid).
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Old 11-18-2010, 10:44 PM   #2 (permalink)
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Default Re: Upgrade to OS 5 went wrong

Ok so this is what I finally ended up doing.

1. Took a *selective* backup of just contacts, calendar, Browser bookmarks and BBM contact list

2. Logged into Vodafone BIS site on my PC and deleted all the associated email accounts

3. Wiped the phone clean using BBSAK (BlackBerry Swiss Army Knife)

4. Installed a clean (official) OS 5.0.0.900

Package Version: 5.0.0.1626
Applications: 5.0.0.900
Software Platform: 5.2.0.96

5. After the firmware was loaded, restored contacts, calendar, Browser bookmarks and BBM ONE-BY-ONE

At this point, I figured that OS 5 (all versions) indeed have a bug in the calendar app. If the default view is set to "Agenda" (as it was in my case), the calendar takes a good 4-5 seconds to open up. However, once I change the view to "Date" or "Month", it opens up in a snap. Since the calendar was restored from the same backup file in all 3 above mentioned cases, I deduced that backup is not corrupt per se.

6. Logged into Vodafone BIS site on my PC again and set-up email accounts one by one
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Old 11-28-2010, 09:28 AM   #3 (permalink)
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Default Re: Upgrade to OS 5 went wrong

Hey i upgraded v5.0.0.592 on my 8520 by battery pull method. everything is working smoothly except for the fact that my phone wont connect to the desktop manager. b'coz of this i cant restore my backup. can u plz suggest some remedies.my carrier is vodafone
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Old 11-28-2010, 09:34 AM   #4 (permalink)
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Default Re: Upgrade to OS 5 went wrong

You did not upgrade the OS by pulling the battery.

When you connect the device to the computer what exactly happens? Does the computer even see the device? Do you get an error message of any kind? What exactly do you see (or not see) happening when you connect the blackberry to the computer?
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Old 11-29-2010, 07:30 AM   #5 (permalink)
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Default Re: Upgrade to OS 5 went wrong

hey thanx for responding, i can access my memory card when i connect my phone but my phone doesnt connect to the desktop manager
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Old 12-04-2010, 10:54 PM   #6 (permalink)
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Default Re: Upgrade to OS 5 went wrong

Quote:
Originally Posted by aiharkness View Post
You did not upgrade the OS by pulling the battery.

When you connect the device to the computer what exactly happens? Does the computer even see the device? Do you get an error message of any kind? What exactly do you see (or not see) happening when you connect the blackberry to the computer?
Hey plz reply
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Old 12-04-2010, 11:31 PM   #7 (permalink)
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Default Re: Upgrade to OS 5 went wrong

Hey Thanx anyway, i got the solution. The problem was that, since i had upgraded my bb it needed an updated version of the USB Driver too. so i successfully udated that, and now the DM connects to my curve8520 beautifully.

the following links helped me:
1). Re: Desktop Manager doesn't recognize device - BlackBerry Support Community Forums


2). KB00125-BlackBerry Desktop Software cannot detect the BlackBerry smartphone

Dam happy now. BB rocks
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