Originally Posted by flava
i have a blackberry 8520 which i have had from new when i first got the phone i set up the desktop manager on my pc which is running windows xp
and it worked fine..
Since then i have done a clean windows install and went to set it up the otherday but my phone is not detected i have checked that mass storage is turned on on the phone which it is
i have also tryed downloading an earlier version of desktop mannager but still not working ...
i have also done a clean windows install but still refuses to work
the phone does not show up in my computer when i connect it via usb cable.
when i do connect it to the pc i get the little black usb icon in the taskbar i click on it and a box pops up with info about the usb ect which says the following UNKNOWN USB DEVICE
i have been trying to solve this problem for days and dont know what else to try please can someone help me
Mass storage device must be turned off when using desktop manager. Posted via BlackBerryForums.com Mobile