Originally Posted by Killianoc
Just tried a battery pull there and it didn't work, and i'll look around the FAQ now and try find the service books thing. I'm using the blackberry protect application on my phone for the backups, so thats probably why I need the WiFi.
Next time, if it comes back, use Desktop Manager to make a backup.
If you have a BB data plan you can restore from BB Protect once you get connected to RIM via the cell network.