BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General 8500 Series Discussion - Gemini (
-   -   8520 problem (

annede 09-08-2013 07:37 PM

8520 problem
I can't instal an os on my phone because of this.. i can't get passed the loader , it does 3 checks then tells me "The BlackBerry device Software does not have device software for the device that you have connected to your computer conntact your wireless service provider or system administrator " What should i do?

Dubdub 09-09-2013 06:38 AM

Re: 8520 problem
Are you installing an OS for the 8520?

Are you following our directions exactly?

Escorts 09-09-2013 11:18 PM

Re: 8520 problem
KB02247-“The BlackBerry Desktop Software does not have BlackBerry Device Software for the device that you have connected to the computer” appears when an attempt is made to update BlackBerry Device Software

All times are GMT -5. The time now is 04:37 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.