I have a user that has a an 8703 from Verizon and when he deletes something from his blackberry, it removes it from his inbox even though his device is set to "Delete on Handheld only"


I thought that if the setting was set at "Delete on Handheld only" that it wouldn't remove it from Outlook no matter what took place. Is that not the case?

That user is BES, it appears?

Yes the user is BES. We have 4.0.7.8 with Exchange 2003 SP2.