Starting over and over again - BlackBerryForums.com : Your Number One BlackBerry Community

gpeterer · **Starting over and over again -** 02-21-2008, 03:33 PM

Hello
I need help fast!!
My BlackBerry 8700 is starting and starting over and over again!!
When I put the Battery in, the red LED is coming on then it disappears and then the screen is showing the sand glass turning around for a couple seconds and then it starts again and again and again……….HHEEELLLPPP

!!
Dos anybody has an Idea!!!!
I tried to reset whit ALT-CAP-DEL it doesn’t work and I also tried to hard reset it!!

Thanks for your help!!!

Sith_Apprentice · 02-21-2008, 03:34 PM

welcome to the forums. sounds like you need to wipe/reload the OS on the device.
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ.com
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com

Thatzmister2u · 02-21-2008, 03:36 PM

Hopefully you have a backup. You will need to wipe the BB and reload the Operating system.

Start here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ.com

If that doesnt work then go here:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com

Then go here to load the OS:

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ.com

Best of luck!

E-

Sith_Apprentice · 02-21-2008, 03:37 PM

you added one more step but i beat ya to it Thatz

Thatzmister2u · 02-21-2008, 03:39 PM

Mine was more thorough and generally better by including proactive links to anticipate the members potential needs. Unh!

Quality not quantity! :P

gpeterer · 02-21-2008, 04:45 PM

Thanks you both for this very fast answer!!

Sith_Apprentice · 02-21-2008, 04:45 PM

definately let us know how it works out for you and if you have any more questions