I have a 8700c cingular BB and even though I have read all my email messages there is an icon on my home screen showing one email unread. I have tried removing the battery and have also cleared the logs by alt+lglg command. How do i remove the 1 read email message from my home screen.
Thanks

any suggestions? or is this already been addressed in some other posts?

Try removing the battery, waiting 30 seconds and putting it back in (i.e. a reboot). It usually solves the problem.

Might it be a SMS message?

Hmm - try selecting todays's date and doing a "Mark Prior Opened" ?

Bob

This happened to me before.


I got an email.
Read it.
Saved it.
And then went to it again in the saved folder and marked it "Unread".

Then I go the "You've got mail" icon on my homescreen. I could not figure it out because there was not any email in my mailbox. It took me a while to remember that I had that "unread" email in my Saved Mailbox.

Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It does sound like its a saved "unread" email. Also check to see if you have any SMS messages.

I just had the same problem. I'd call the voice mail and there would be no message. So I called from a landline and left a message to myself. I then called voice mail and deleted the message after I listened to it, and to my surprise the icon dissapeared.

oops..i have one unread saved email..thank you Airmark1.

You're welcome. Happy to help.