Hello

I wanted to know if users have filters applied to thier Outlook will this pose an issue with BB?

Paul

I've looked at the other posts about this issue but still can't really see where I can alter this?

are you on a BES or a BIS?

w/ BIS folders won't affect the handheld since it polls from the server
w/ BES you'll need to enable folder redirection in order to get the email to the handheld (so that it doesn't just poll the inbox)

hope this helps

We have a BES server here is this a feature which needs to be done from the server console or the users desktop?

from the users desktop (under the redirector options i belive)