My regular browser works fine but when i click the Cingular Brower, it starts loading then says "The WAP Gateway has reported that Security can not be negotiated with device or the account is locked..." blah blah, i went to the cingular store and we were on the phone with tec support for over an hour. it later worked for a short time then went back to not working. i have only had this phone 4 days. SOMEONE HELP MEEE PLEASEEE

Do you have your APN settings configured? If not, go to Options > Advanced Options > TCP

Then set as:

APN: wap.cingular
Username:
Password: CINGULAR1

I just noticed this error on my Cingular browser tonight as well. Up to now I have never had a problem, so I'm guessing there may be some new issue that their tech support hasn't been able to properly diagnose.

I'll try the browser again tomorrow and see if there's any change.

I was having the problem today as well, but received a different message:

"A failure has occurred during the negotiations of the secure connection with the WAP gateway. Please contact your service provider."

Cingular has a link here

which took care of the problem. Summary of steps:

1. Delete some service books
2. Re-register handheld
3. Perform soft reset