Just got an 8703e off ebay. Had it activated, everything works fine. except it didnt come with the software manager. It DID come with desktop manager.

I just need to know which version of the software manager I should use.

I heard the latest doesnt work with the 8703e because of roxio.

any help please?

You need Desktop Manager, there is not software manager.

Latest version you need is Version 4.2, Service Pack 2, without the Roxio software:
BlackBerry Desktop Manager Downloads - BlackBerryFAQ

Good luck

should i delete and reinstall without roxio? or can i get around by not using roxio?

and say if i want to add pictures and music or ringtones to the blackberry via comp. which prog should i use in desktop manager. i only have 5 options they are:

1. Application Loader.
2. Backup and Restore.
3. Media Manager.
4. Switch Device Wizard.
5. Synchronize.

so i have that desktop manager. but the media manager isnt recognizing my blackberry. is there an alternate way of putting music and photos on my blackberry. 8703e?

Media Manager will not work with the 87xx models unless the have 4.2 software on them.

There is no 4.2 OS for the 8703e. Media Manager will not work on the 8703e. That's why JSanders recommended the 4.2 SP2 Desktop manager without Media manager.

Yes, Desktop Manager without the Roxio software. You won't need songs/music on the BB, you don't have an extended memory on which to store such.

Add ringtones by visiting a website from your BlackBerry browser where the ringtone is located, and downloading it from there. Upon clicking on the ringtone file, your BlackBerry should download it and the audio player should open. Click to save. If there is a problem, the audio file format is either likely not supported on your device model, or could be too large an audio file.

Pictures, same as above from the browser, or email them to yourself.

Thanks guys.