Viewing Attachments in email - BlackBerryForums.com : Your Number One BlackBerry Community

cellguy · **Viewing Attachments in email -** 10-20-2007, 04:25 PM

I've got an 8800 from AT&T. I used to be able to view attachments but now when I click on the attachment I no longer have that option. Any ideas? I'm on BIS by the way.

polaris584 · **Im having the same problem -** 10-20-2007, 04:47 PM

I have an 8100 Red Pearl with the same exact problem. And its becoming a very big problem as i get my office voicemails emailed to me and could always open the attachment from my email on the pearl and play the VM. now no attachments or links can be opened or clicked on in email. Any suggestions?!?!?!

Thanks!
Chris

attweco · 10-20-2007, 07:49 PM

I wonder if your difficulty is related to the problem discussed in this thread:

http://www.blackberryforums.com/gene...isplaying.html

am_bb8800 · 10-20-2007, 08:52 PM

Its to do with the BES/BIS Servers, they only have compatibility with certain file types and media types.

Check the support page at Blackberry

BlackBerry Search Results

cellguy · 10-20-2007, 09:39 PM

I don't think it's a compatibility issue, I've been able to view .jpg files in the past (like 2 days ago)

polaris584 · **attachments -** 10-20-2007, 09:39 PM

it always worked before, when i click on the attachment the "open attachments" is gone. Any ideas on what may need to be reloaded to get that option back?