I have an 8830 and when any call comes in it says Unknown Number. I have no clue what the trouble is. I've only had my phone for a couple of days and couldn't find anything on the forums to help fix my problem. Thanks in advance.


Jeff Mahoney

do you have the number in your address book?

Caller ID on your BB is not the same as a telephone in your home. If you have the person listed in your address book it shows the name as you have it listed.

I bet he didnt have any addresses in his book.

with the content protection settings, it was making keeping my contacts super safe! Otherwise, I am guessing the others are right, make sure you have the number in your address book.