Press the green phone button. Then hit the menu key. Then select "View Speed Dial List." Then Highlight the W key and hit menu and select "Delete" (even if there is nothing there.) Then reboot the device. It should work after that.
Press the green phone button. Then hit the menu key. Then select "View Speed Dial List." Then Highlight the W key and hit menu and select "Delete" (even if there is nothing there.) Then reboot the device. It should work after that.