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New Member
Posts: 1
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: Sprint
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8830 OS: 4.2.2.365/4.2.2.196 (Multilanguage) Sprint -
05-22-2008, 01:18 AM
Download: BlackBerry - BlackBerry Desktop and Device Software Download Sites
Software For BlackBerry® 8830 World Edition smartphone
BlackBerry Handheld Software v4.2.2.365 (Multilanguage)
Package Version: 4.2.2.365
Consisting of:
* Applications: 4.2.2.196
* Software Platform: 3.0.0.85
* File name: 8830EFS_PBr4.2.2_rel365_PL3.0.0.85_A4.2.2.196_Spri nt_.exe
* File size: 88.68MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
Instructions for installing on ANY carrier's 8830:
1. Download the above OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
The process takes about 45 minutes to an hour depending on how much data you have to backup and restore during the process. Once it's done loading the new OS it will reboot (it may do this twice during the entire process.) You will see a white screen with an hourglass for up to 20 minutes at a time while the DM says "waiting for initialization."
If, for some reason, you end up with a white screen with small icons and the number 507, simply connect to the PC again and run Loader.exe again and it should load the OS to the device.
Last edited by John Clark : 11-26-2008 at 12:32 AM.
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New Member
Posts: 12
Join Date: May 2008
Location: Manila, philippines
Model: 8830
PIN: N/A
Carrier: Smart Telecom
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05-22-2008, 09:51 AM
so what would be the significant changes from the previous OS version?
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BBF Moderator
Posts: 37,822
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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Latest 8830 OS: 4.2.2.365/4.2.2196 (Multilanguage) Sprint -
05-22-2008, 10:05 AM
Software For BlackBerry 8830 Wireless Handheld(TM)
BlackBerry Handheld Software v4.2.2.365 (Multilanguage)
Package Version: 4.2.2.365
Consisting of: - Applications: 4.2.2.196
- Software Platform: 3.0.0.85
- File name: 8830EFS_PBr4.2.2_rel365_PL3.0.0.85_A4.2.2.196_Spri nt_.exe
- File size: 88.68MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
Download software
Instructions for installing to ANY CARRIER's 8830:
1. Make sure you have the latest version of Desktop Manager installed. Currently, the latest version available is 4.3 and may be downloaded here: http://www.blackberry.com/go/softwaredownloads
2. Download the above file to the PC then install it to the PC by running the file you downloaded.
3. Locate the vendor.xml file and delete it. It is located at C:\Program Files\Common Files\Research in Motion\Apploader
4. Plug in the BlackBerry and open Desktop Manager. You should be prompted to upgrade.
The process takes about 45 minutes to an hour depending on how much data you have to backup and restore during the process. Once it's done loading the new OS it will reboot (it may do this twice during the entire process.) You will see a white screen with an hourglass for up to 20 minutes at a time while the DM says "waiting for initialization." Don't unplug from the PC & Don't remove the battery unless the spinning hourglass has been there for 30 minutes or more. If the hourglass has been spinning for more than 30 minutes continuously you will need to wipe the device with JL_Cmder (close out of Desktop Manager during this process.) You will then end up with a white screen with small icons and an error code number like 507 or 543.
If you end up with a white screen with small icons and the number 507/543, simply connect to DM again and run application loader again and it should load the OS to the device.
Previous OS thread HERE
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Talking BlackBerry Encyclopedia
Posts: 242
Join Date: Feb 2006
Model: 9530
Carrier: Telus
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05-22-2008, 11:27 AM
install it and find out - theres pretty much never an official changelog.
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Knows Where the Search Button Is
Posts: 45
Join Date: Jan 2005
Location: USA
Model: 9000
Carrier: AT&T
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05-22-2008, 12:06 PM
Quote:
Originally Posted by jeffmik
install it and find out - theres pretty much never an official changelog.
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Why is it so impossible to obtain or unreasonable to expect release notes when a new OS is released? Has this been typical with RIM?
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BBF Moderator
Posts: 37,822
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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05-22-2008, 12:07 PM
That is the M.O. with the OS releases.
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New Member
Posts: 4
Join Date: Apr 2007
Location: Seattle, Wa
Model: 8700g
PIN: N/A
Carrier: T-Mobile
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Here is some info... -
05-22-2008, 07:20 PM
Got this from my Sprint business rep.
"The long awaited Maintenance Release for the 8830 is now available for download. This release fixes the issue in which the data on the device drops from 1XEV to 1x losing the data connection all together. Please proactively send this information to all of your 8830 customers."
So there's one fix for you...
 Cheers!
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Knows Where the Search Button Is
Posts: 45
Join Date: Jan 2005
Location: USA
Model: 9000
Carrier: AT&T
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05-23-2008, 08:27 AM
Quote:
Originally Posted by Souka
Got this from my Sprint business rep.
"The long awaited Maintenance Release for the 8830 is now available for download. This release fixes the issue in which the data on the device drops from 1XEV to 1x losing the data connection all together. Please proactively send this information to all of your 8830 customers."
So there's one fix for you...
 Cheers!
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Thanks for the information. Applied the patch last night...all went well. No other noticeable changes.
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Knows Where the Search Button Is
Posts: 20
Join Date: May 2008
Location: Michigan
Model: 8830
OS: 4.5.0.135
PIN: N/A
Carrier: Sprint BIS
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05-23-2008, 08:30 PM
Install went fine but lost browser. Did the Options-Advanced Options-Host Routing Table-Register Now and got acknowledgement that registration was successful but no icon on 8830 (Sprint). Any ideas?
Went to Sprint BIS and resent service books which fixed the problem!
Last edited by jalampi : 05-23-2008 at 09:24 PM.
Reason: problem fixed
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Talking BlackBerry Encyclopedia
Posts: 462
Join Date: Apr 2007
Location: Upstate NY
Model: 9630
OS: 4.7.1.61
Carrier: Verizon Wireless
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05-25-2008, 02:04 PM
Wirelessly posted
When I installed OS v4.2.2.196/platform v3.0.0.81 (Bell Mobility version) on my Verizon Wireless 8830, I noticed that the new OS added WMA media support (not available with OS v4.2.2.176).
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Thumbs Must Hurt
Posts: 88
Join Date: Oct 2006
Location: sgv
Model: 8830
Carrier: sprint
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05-29-2008, 12:57 AM
any difference between the bell mobility and the sprint os?
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Talking BlackBerry Encyclopedia
Posts: 493
Join Date: Nov 2007
Location: Between chair and monitor at WA.
Model: 8830
PIN: N/A
Carrier: Sprint
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05-29-2008, 02:40 AM
So far, this version works well. Less "1X" issues and I think it also have slightly better memory management.
"There is no reason anyone would want a computer in their home."
- Ken Olson, 1977
( And we now wear them! Blackberries are computers too! )
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Knows Where the Search Button Is
Posts: 18
Join Date: Nov 2007
Location: beaumont, tx
Model: 8830
PIN: N/A
Carrier: verizon
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05-29-2008, 09:19 AM
it seems to have solved the 1x issues on mine......
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Talking BlackBerry Encyclopedia
Posts: 250
Join Date: Jun 2007
Location: Edmonton AB, Canada
Model: 8330
PIN: 3023EDB3
Carrier: Telus
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05-29-2008, 11:00 AM
gonna try installing this on my Telus 8830, hopefully it fixes a couple issues I'm having with not picking up my data service after a reboot.
Blackberry Admin
BES 4.1.6
Exchange 2007 SP1
Blackberry 8330
WES 2008 Alumni
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Talking BlackBerry Encyclopedia
Posts: 250
Join Date: Jun 2007
Location: Edmonton AB, Canada
Model: 8330
PIN: 3023EDB3
Carrier: Telus
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05-29-2008, 11:32 AM
well, that didnt' go so well, when I try to do the install DM is telling me my 8830 is using an active dial-up connection, when it's obviously not =/
Blackberry Admin
BES 4.1.6
Exchange 2007 SP1
Blackberry 8330
WES 2008 Alumni
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New Member
Posts: 4
Join Date: Apr 2007
Location: Seattle, Wa
Model: 8700g
PIN: N/A
Carrier: T-Mobile
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05-29-2008, 12:12 PM
Another thing you could have tried is gone to Options --> Mobile Network --> Start Provisioning
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Talking BlackBerry Encyclopedia
Posts: 462
Join Date: Apr 2007
Location: Upstate NY
Model: 9630
OS: 4.7.1.61
Carrier: Verizon Wireless
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06-02-2008, 12:59 PM
FYI -- Verizon Wireless has officially joined the "me, too" parade, and they finally released their own version of OS v4.2.2.196 for the BlackBerry 8830. There is a link on the VZW website for 4.2.2 release 364 (OS v4.2.2.196 (Platform 3.0.0.84) -- it still appears that Sprint's release is newer with release 365 (Platform 3.0.0.85).
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Talking BlackBerry Encyclopedia
Posts: 250
Join Date: Jun 2007
Location: Edmonton AB, Canada
Model: 8330
PIN: 3023EDB3
Carrier: Telus
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06-02-2008, 01:28 PM
I have it installed with no issues. No noticeable change, maybe a bit better battery life.
Blackberry Admin
BES 4.1.6
Exchange 2007 SP1
Blackberry 8330
WES 2008 Alumni
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Thumbs Must Hurt
Posts: 121
Join Date: Jun 2007
Location: Marshfield, MA
Model: 9530
PIN: N/A
Carrier: Verizon
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06-02-2008, 01:55 PM
Quote:
Originally Posted by visortgw
FYI -- Verizon Wireless has officially joined the "me, too" parade, and they finally released their own version of OS v4.2.2.196 for the BlackBerry 8830. There is a link on the VZW website for 4.2.2 release 364 (OS v4.2.2.196 (Platform 3.0.0.84) -- it still appears that Sprint's release is newer with release 365 (Platform 3.0.0.85).
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Thanks for the tip! Downloading now, and for whatever reason their site is SLOOWWW right now.
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BlackBerry Master
Posts: 3,575
Join Date: Jul 2007
Model: 9630
PIN: N/A
Carrier: Sprint
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06-02-2008, 02:33 PM
I'm getting nervous that I might have to do a wipe. Hourglass has been spinning for 27 minutes, so... Note to self---be patient.
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Thumbs Must Hurt
Posts: 121
Join Date: Jun 2007
Location: Marshfield, MA
Model: 9530
PIN: N/A
Carrier: Verizon
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06-02-2008, 03:58 PM
Quote:
Originally Posted by djm2
I'm getting nervous that I might have to do a wipe. Hourglass has been spinning for 27 minutes, so... Note to self---be patient.
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It took mine about 50 minutes.
And then the today theme was messed up on the calendar as always after one of these upgrades, so I had to go through the process of deleting and resynchronizing.
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Knows Where the Search Button Is
Posts: 39
Join Date: Aug 2006
Model: 8830
Carrier: sprint
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06-09-2008, 12:31 PM
I'm having a hell of a time with this upgrade... started having issues with the activation that runs after everything is said and done.
to make a long story short, the activation hangs either at "your e-mail address has been enabled," or it'll start, and hang there, only listing about 4 items for activation..
after talking with support, they said the update might have a conflict with the memopad synchronization. after turning off the wireless sync for memopad, deleting and undeleting the Desktop [SYNC] service book, and restarting the activation, things go as they should.... except i don't have any of my notes.
*sigh*
is anyone seeing the same issues? I've upgraded at least one other 8830 and they didn't see any problems at all.
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Knows Where the Search Button Is
Posts: 15
Join Date: Apr 2008
Model: 8830
PIN: N/A
Carrier: Verizon
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06-10-2008, 05:44 PM
My Verizon upgrade went very smoothly today on my 8830. It took about 15 minutes, restored the data, then rebooted.
The only issue I had was when deleting emails I only had the option to 'Delete' or 'Cancel', even though all my emails were set to 'Prompt'. I was using the Dimension Zen theme. I switched to the Verizon theme, then switced back immediately, and all my account deletion options were set to 'Handheld'. I changed them all back to Prompt and now everything seems to be working fine.
It still see my SIM card. When I get home this evening I'll try my German Vodaphone card I plan to start using in Frankfurt on Thursday. Hopefully it'll be recognized also.
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Thumbs Must Hurt
Posts: 117
Join Date: Jun 2007
Location: TN
Model: 8330
OS: 4.5.0.160
PIN: N/A
Carrier: Verizon
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06-15-2008, 05:48 AM
upgrade went fine, i have two yahoo accounts that no longer are separate. they both go to my messages folder and neither one shows it has a new message. i'm going to delete them and add them back. i don't have an "email settings/setup" icon anymore either.
also, service books continually have been coming in for both my address, pretty weird...
update: didn't fix the problem. all emails are going to messages folder. cannot access email through individual email folders anymore, reconcile won't work. email settings icon back after battery pull
another update: calendar events deleted after battery pull.
Last edited by JGrauman : 06-15-2008 at 06:04 AM.
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BBF Moderator
Posts: 37,822
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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06-15-2008, 07:34 AM
Wirelessly posted (8310; The Juggernaut)
On all RIM OSs, the main Messages folder gets all email messages, always. You can separate out the SMS by using the setting in the Messages options, and separate our BES messages using the third party spplication from Empower BES Mailbox.
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Thumbs Must Hurt
Posts: 117
Join Date: Jun 2007
Location: TN
Model: 8330
OS: 4.5.0.160
PIN: N/A
Carrier: Verizon
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06-15-2008, 02:18 PM
i don't have BES. both my yahoo icons for my mailboxes are now empty. they won't sync with the mailboxes anymore. both of them are directed into the messages folder. sms are still separate as i have that feature active.
my memos won't sync either and my calendar issue is still a problem, it will sync but if i do a battery pull everything is erased
Last edited by JGrauman : 06-15-2008 at 02:20 PM.
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Blackberry Hurricane
Posts: 11,524
Join Date: Jul 2005
Location: Southern Florida
Model: 9630
OS: 5.0.0.230
Carrier: Verizon BIS
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06-26-2008, 08:48 PM
I went from .176 to .196. after downgrading 4.5. I found the download real smooth.
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Thumbs Must Hurt
Posts: 63
Join Date: Jul 2007
Location: Santa Monica, CA
Model: 8830
PIN: N/A
Carrier: Verizon
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07-07-2008, 10:00 PM
may be a redundancy, but will the dektop manager software automatically backup BB? also..would it be a good idea to backup my 3rd party apps like Viigo and JiveTalk or will it do that as well?
cheers
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-07-2008, 10:04 PM
It can be setup to do an automatic backup if you desire. However, that backup won't backup your 3rd party apps. If you want to do that follow the procedure here:
http://www.blackberryforums.com/rim-...arty-apps.html
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Thumbs Must Hurt
Posts: 63
Join Date: Jul 2007
Location: Santa Monica, CA
Model: 8830
PIN: N/A
Carrier: Verizon
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07-07-2008, 10:49 PM
so I have a Verizon OS 4.2.2.66 and when I plug in the BB and open Desktop Manager, I don't get a prompt to update. Do I have manually do it?? I can see it gets grey screen and checks for an update, but does not prompt me to update after it checks
EDIT: Apparently, after manually clickong on Aupdate Applications, it says I have no need for an update? I thought therer was a newer update, the one that enables GPS, youtube, etc...
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-07-2008, 10:51 PM
Instructions are included in the first post of this thread. Please follow them.
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Talking BlackBerry Encyclopedia
Posts: 306
Join Date: Nov 2007
Model: 8830
PIN: Cushion
Carrier: Sprint
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07-08-2008, 06:30 AM
Quote:
Originally Posted by John Clark
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I recently upgraded to the latest Sprint 8830 release and, during the normal process, it did a backup. When the process was complete, and it restored, all my third party apps were still there. A few of them did not have any data (e.g., I had to get my Todo Matrix data from Rex's servers), but the apps did get backed up/restored.
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-08-2008, 12:08 PM
3rd party apps are backed up and restored automatically ONLY during an OS upgrade or downgrade. The Backup/Restore function of Desktop Manager will not do this for you when you make regular backups.
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New Member
Posts: 10
Join Date: May 2008
Model: 8830
PIN: N/A
Carrier: Sprint
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=/ -
07-25-2008, 01:44 AM
I did everything specified and removed the vendor.xml and it never asked me to do an upgrade when I started Desktop Manager =/ trying to upgrade to 4.5
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-25-2008, 01:48 AM
This upgrade is not OS 4.5. Do you already have this version on your device? Look under Options >About. What version does it show?
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New Member
Posts: 10
Join Date: May 2008
Model: 8830
PIN: N/A
Carrier: Sprint
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07-25-2008, 01:55 AM
4.2.2.176
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-25-2008, 02:05 AM
Do the following in THIS order:
1. Install Desktop Manager (if not installed already.)
2. Install the OS to your PC from the post above.
3. Delete vendor.xml (not necessary if you are installing a Sprint release to a Sprint device but it doesn't hurt to do it.)
4. Plug in BB and run Desktop Manager. It should then prompt you to upgrade. If not try opening Application Loader and see if it recognizes it.
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New Member
Posts: 10
Join Date: May 2008
Model: 8830
PIN: N/A
Carrier: Sprint
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07-25-2008, 02:12 AM
tried all of the above to no avail :(
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-25-2008, 02:14 AM
Go into Desktop Manager and go to Help >About >Device Software Tab. Does it show 4.2.2.196 installed and does it show it installed for the 8830?
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New Member
Posts: 9
Join Date: Dec 2007
Model: 8830
PIN: N/A
Carrier: Sprint
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Won't start update process -
07-25-2008, 03:45 PM
I have carefully followed the instructions above and have the new Desktop manager running and have deleted the vendor.xml file.
I connect to the desktop and the window opens with the "Checking for updates message". It then goes away without any further action as though I have the latest firmware. The phone About section still reads 4.2.2.176
Any thoughts?
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