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  (#41 (permalink)) Old
10ACTony Offline
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Default 11-22-2008, 12:58 AM

Information needed please. I cannot get 4.5 to load on my ATT 8800. I wiped the BB with JL_Cmdr, removed the memory card and deleted vendor.xml. No luck. I tried an older version, and 4.5.0.81. 4.2 went back on without a problem. What else could be preventing the upgrade? I originally had DM 4.5 then upgraded to 4.7.

Thanks
   
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  (#42 (permalink)) Old
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Default Where's the BIS option? - 11-24-2008, 01:33 PM

I use a T-Mobile (USA) SIM card on an unlocked 8800.

Today, I installed the latest East Asian OS. For some reason, it does not seem to provide for BIS email. The only option I can find is for BES, and I'm not hooked up to any enterprise server.

As an unwanted consequence of not having any email set-up, I cannot access BB Maps. I'm instructed to contact the service provider or system administrator.

Have I missed something or is the 4.5 OS only compatible with BES?

Thanks,
Kenneth
   
  (#43 (permalink)) Old
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Default 11-24-2008, 02:27 PM

Just go to Options >Advanced Options >Host Routing Table. Hit the menu key and select "Register Now."

Also, don't use the Setup Wizard for setting up BIS email. Use the 'Manage Internet Email' icon.
   
  (#44 (permalink)) Old
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Default 11-24-2008, 08:18 PM

Thanks, John. The A-Pac version was giving me lots of grief, so I chose to revert to T-Mobile 4.2.

Despite the wonderful things said about OS4.5, I've still got some concerns. The BlackBerry sites in A-Pac, Europe and the US cite numerous improvements and mention that it's compatable with 8800's as well as other late model phones.

However, it seems that a significant amount of preparation is required before making the change. There are 95 citations with lots of KB's from BlackBerry. Search their technical solutions center with "4.5" as the keyword.

Can anyone attest personal experience with OS4.5 and BIS email? If so, what steps did you take before upgrading?

Thanks,
Kenneth
   
  (#45 (permalink)) Old
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Default 11-24-2008, 11:28 PM

Quote:
Originally Posted by keownk1 View Post

Can anyone attest personal experience with OS4.5 and BIS email? If so, what steps did you take before upgrading?

Thanks,
Kenneth
I had no problem upgrading with BIS only.

I later activated a BES account, again with no issues and no special preparation.

Since, my BES has gone wonky. After a system wipe and while waiting for the BES to get sorted, I'm running BIS accounts with no issue at all.

What sorts of issues are you running into? Are you activating BIS accounts with your carrier's website, or just on the device? Have you resent the service books from your carrier? I know the "register now" tip mentioned earlier will resend the books, but if I'm hitting snags I usually try to manually resend them, too.


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  (#46 (permalink)) Old
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Default 11-25-2008, 11:17 AM

Thanks, Wei.

My main problem was being unable to set-up BIS email accounts, which is fundamental for me as an independent consultant to the medical device industry.

In fact, after upgrading through the traditional downloaded software on my computer, I was not even offered an option to set-up BIS and the usual icon was not among those on screen or hidden offered after the upgrade.

In addition, I was not able to use the GPS and Yahoo! messenger. These functions are important, but not critical, services.

I use the 8800 strictly for business purposes, which includes only email, web brower and GPS. I have established email accounts through an ISP and Yahoo!. They are in good working order on my desktop and laptop computers, and I also use them on an AT&T 8110 under BlackBerry Internet Service.

I am going to switch back to the older 8800, primarily because of its free maps and GPS navigation services and larger display. The 4.5OS looked very good in reviews and most of the best themes seem to require it.

I am concerned, however, by the fact that T-Mobile and AT&T have yet to recognize the 4.5 operating system. Nevertheless, I am willing to experiment with it on the 8800 by downloading through the new upgrade being offered on the BlackBerry web site.

As mentioned, there are numerous guidances on their Technical Solutions page. I suppose it's best to read them all before starting.

Thanks,
Kenneth
   
  (#47 (permalink)) Old
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Default 11-25-2008, 11:28 AM

keownk1,
You are incorrect. TMobile does recognize and support 4.5 (just not yet for the 8800.) BIS works fine with 4.5 on any BB. You simply needed to resend the service books for the "Manage Internet Email" icon to return. GPS still functions (you need to take the device outside for a while in order to give it time to refresh the satelite information) just fine in OS 4.5.
   
  (#48 (permalink)) Old
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Default 11-25-2008, 11:38 AM

Quote:
Originally Posted by keownk1 View Post
Nevertheless, I am willing to experiment with it on the 8800 by downloading through the new upgrade being offered on the BlackBerry web site.
The web-based upgrade process you refer to will only upgrade to the latest OS released by your carrier. You won't find anything new there if you already have the latest OS on your device.

And yes, as stated, you need to push the service books to your device from your BIS for the personal email setup. Most upgrades done properly, restore the service books in the upgrade.

Last edited by JSanders : 11-25-2008 at 11:40 AM.
   
  (#49 (permalink)) Old
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Default 11-26-2008, 02:27 AM

The multilanguage version of 4.5.0.81:
https www blackberry com/SoftwareDownload/index.jsp?client=biERdLcdT
   
  (#50 (permalink)) Old
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Default 11-26-2008, 08:57 AM

I tried downloading to my 8330 and 8830 and the application loader tells me that I am running the latest software. When I check the software version, the 8330 is using v4.3.0.124 and the 8830 is using v 4.2.2.123.

Any advice?
   
  (#51 (permalink)) Old
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Default 11-26-2008, 11:26 AM

4.5 has just killed my 8800

The upgrade process started, got past the upgrading ROM bit and then I saw loads of files going on. Then it restarted my device....well, it tried to and that is where I am now, been sitting here for over an hour and nothing has happened. Apploader says 'connecting to device' and my BlackBerry is just sitting there flipping the hourglass....is it dead?
   
  (#52 (permalink)) Old
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Default 11-26-2008, 12:50 PM

Quote:
Originally Posted by chunter View Post
I tried downloading to my 8330 and 8830 and the application loader tells me that I am running the latest software. When I check the software version, the 8330 is using v4.3.0.124 and the 8830 is using v 4.2.2.123.

Any advice?
Yes - download the right package for each phone. BlackBerry OS versions are hardware specific, and are not interchangeable.

I'd also recommend reading the instructions for updating, as you'll have to delete the vendor.xml file in order to get the OS loaded.

Good luck.


8820 - BES
T-Mobile USA

Last edited by wu-wei : 11-26-2008 at 12:51 PM.
   
  (#53 (permalink)) Old
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Default 11-27-2008, 11:13 PM

Quote:
Originally Posted by neilll View Post
4.5 has just killed my 8800

The upgrade process started, got past the upgrading ROM bit and then I saw loads of files going on. Then it restarted my device....well, it tried to and that is where I am now, been sitting here for over an hour and nothing has happened. Apploader says 'connecting to device' and my BlackBerry is just sitting there flipping the hourglass....is it dead?
Have you made any progress on this issue?

I suspect you'll have to start the installation over. Upgrading phones always makes me twitchy (even still). I always fear I'll lose everything in some unprecedented thermonuclear meltdown within my poor phone.

So far, every upgrade on my 8800 has succeeded, though lately the restore of my databases has been incomplete or problematic in one way or another.

Let us know how things went for you.


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  (#54 (permalink)) Old
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Default 11-29-2008, 02:54 PM

So I am in the middle of my upgrade, and now I am stuck at loading the rim_theme_bbdimension_zen theme. It hasn't moved in 20 Minutes. Did I just brick my phone? I don't want to unplug it right now.
   
  (#55 (permalink)) Old
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Default 11-29-2008, 02:59 PM

Oy....doesn't sound good. You may have to unplug, wipe the device with JL_Cmder (in my sig) and then plug back in and restart the OS load. Your data has been backed up automatically (you can manually restore the backup) but 3rd party apps will be gone. You'll have to download them again.
   
  (#57 (permalink)) Old
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Default 11-29-2008, 03:12 PM

Well, I unplug it, and pulled the battery. The BB started up, but without any themes or the core software installed. I ran the loader again, and it said that it was going the install the application software. I let it do it's thing, and now it's rebooting. Fingers crossed. If this doesn't work, I'll just wipe it with that JL_CMDER, and reload the thing. I have good backups, so I just wanted to be sure I didn't brick the thing.
   
  (#59 (permalink)) Old
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Default 11-29-2008, 03:28 PM

Yeah it booted up, and I had to restore from backup. I will just have to redownload some of my applications. No biggie though. Thanks!
   
  (#60 (permalink)) Old
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Default 11-29-2008, 03:33 PM

It happens once in a while. It's even happened to me. I think it's just a USB glitch. Glad you got it going.
   
  (#61 (permalink)) Old
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Default 11-29-2008, 04:34 PM

I have a 8800 connected to the BES, can I upgrade to the new 4.5 OS by myself. There was a warning message about the activate via wireless after the upgrade. that stopped me.

Can I activate the blackberry myself after the upgrade? or I have to ask the blackberry admin guy to help?

thanks.
   
  (#62 (permalink)) Old
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Default 11-29-2008, 04:37 PM

Wirelessly posted (BB 11020)

You CAN start EA yourself if DM is installed for BES use and you have an online connection to your email server. However, if not then you need to have the BES Admin set a password for EA. If you've never done it I'd wait for a weekday when you can readily get a password set by your IT.
   
  (#63 (permalink)) Old
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Default 11-29-2008, 06:13 PM

With all due respect, I'd be very cautious about making changes to an enterprise phone assuming you are on a corporate network.

Corporate policy varies, but most large companies rarely look with favor on individuals diverging from their standards. You might prefer to ask the IT guys when they're planning to upgrade.
   
  (#65 (permalink)) Old
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Default 12-02-2008, 12:50 PM

I did the install on my ATT 8800, and it went without a hitch...works fine, just like a charm. The only problem is our corporate server hasn't been updated so no HTML email, but other nice features so I'm happy!
   
  (#66 (permalink)) Old
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Default De-installed 4.5.0.18 - 12-02-2008, 03:43 PM

I had three problems using this OS on my 8800. Multiple listing of some contacts occurred, so I might have 6 "John Smiths" all with the same information. This was random as to which contacts, but once there, the only was to get rid of them was to purge the database and reload it. I am using CompanionLink through DM to sync my Goldmine contacts.

The BBSmart applet became flaky

And Yahoo Go, which I rarely use, also began to act weirdly.

I de-installed 4.5.0.18 and reloaded 4.2.1.108, and all seems fine now.

EB
   
  (#67 (permalink)) Old
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Default Supported media card sizes - 12-05-2008, 10:51 AM

Hi,
I just upgraded my 8800 to 4.5.0.81 using the instructions in this thread, thanks! Just to clarify, based on an article at blackberry.com, will my 8800 now support 16GB MicroSD cards? Has anyone tried this? I currently have a 4GB card installed which was the posted limit for my previous 4.2 level.

Chris

P.S. I would love to include a link to the article but apparently I can't until I have posted 10 times. Whatever. The reference number is KB05461.

Last edited by Chris4321 : 12-05-2008 at 10:53 AM.
   
  (#68 (permalink)) Old
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Default HTML isnt working - 12-05-2008, 08:37 PM

4.5 is great. Seems really fluid and gave me some extra memory. I am unable to see HTML email though. I thought this was one of the main upgrades from previous versions? What gives? Is there an options somewhere to turn it 'on'?
   
  (#69 (permalink)) Old
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Default Any Luck w/ 8800 on Cingular-ATT? - 12-09-2008, 02:19 PM

I downloaded the new OS and installed it "successfully?" but it keeps crashing and rebooting!? Anyone else have this problem? Any solutions? I'd prefer not to go back to 4.2.
   
  (#70 (permalink)) Old
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Default Interesting!? - 12-09-2008, 02:46 PM

Quote:
Originally Posted by AZsteelman View Post
I did the install on my ATT 8800, and it went without a hitch...works fine, just like a charm. The only problem is our corporate server hasn't been updated so no HTML email, but other nice features so I'm happy!
I have a 8800 on BIS and just upgraded but mine crashes and reboots constantly. I may have to go back to 4.2.

DaLarry
   
  (#71 (permalink)) Old
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Default 12-09-2008, 02:46 PM

Quote:
Originally Posted by DaLarry View Post
I downloaded the new OS and installed it "successfully?" but it keeps crashing and rebooting!? Anyone else have this problem? Any solutions? I'd prefer not to go back to 4.2.
You need to reformat your SD card.

If I recall (it's been a few months since I hit this snag) this has something to do with the way the *.dat files are stored between 4.2.x and 4.5.x. That might just be poor memory, though.

I remember having to copy all of my files (but not the hidden *.dat files) to my PC, formatting the card on the device, then copying all the files back over. A major pain, but that's what it took.

It'll go faster if you've got a card reader. I would suggest backing up, formatting with the PC, then formatting in the device, then copying all the files back to the card.

If that doesn't make sense, check a quick search. I think there were multiple threads on this issue.


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  (#72 (permalink)) Old
DaLarry Offline
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Default 12-09-2008, 03:59 PM

Quote:
Originally Posted by DaLarry View Post
I downloaded the new OS and installed it "successfully?" but it keeps crashing and rebooting!? Anyone else have this problem? Any solutions? I'd prefer not to go back to 4.2.
I accidentally stumbled on a solution to the problem. It sees to be related to the media card. I removed my old media card which had been installed during the upgrade and it immediately settled down. I then installed an empty 2GB MicroSD card and it still remained stable. Later I'll try copying mp3's and other stuff from the "old" card to the one in the 8800 and see what happens.

Ciao 4 Niao
   
  (#73 (permalink)) Old
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Default Interesting. - 12-10-2008, 12:03 PM

Quote:
Originally Posted by wu-wei View Post
You need to reformat your SD card.

If I recall (it's been a few months since I hit this snag) this has something to do with the way the *.dat files are stored between 4.2.x and 4.5.x. That might just be poor memory, though.

I remember having to copy all of my files (but not the hidden *.dat files) to my PC, formatting the card on the device, then copying all the files back over. A major pain, but that's what it took.

It'll go faster if you've got a card reader. I would suggest backing up, formatting with the PC, then formatting in the device, then copying all the files back to the card.

If that doesn't make sense, check a quick search. I think there were multiple threads on this issue.
Ni Hao Wu!

I ended up doing what you suggested strictly by dumb luck; at least the reformatting part. I copied to the reformatted card all my old music but some of the pictures I had stored on the "old" card gave my 8800/OS 4.5 indigestion. I'll try it again without the pix.

Xie xie!
   
  (#74 (permalink)) Old
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Default Tethering broken? - 12-11-2008, 06:07 PM

Since upgrading to OS 4.5 on my 8800, ATT Communications Manager no longer recognizes it and I can't use it as a tethered modem. In an effort to solve it I've downloaded and installed the latest BB USB & Modem Drivers, the latest BB Desktop Manager (4.7) and the latest version of ACM. No joy. Any ideas on this one?
   
  (#75 (permalink)) Old
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Default Everything works! - 12-12-2008, 02:01 PM

Just want to report that after upgrading to 4.5.0.108, everything works!

IT had to re-do the Enterprise Activation, but as of now, it seems like everything works.

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  (#76 (permalink)) Old
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Default 12-14-2008, 12:28 PM

OK, so I followed the steps above and I still have v4.2.2.196.

Any ideas??
   
  (#77 (permalink)) Old
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Default 12-14-2008, 06:15 PM

Quote:
Originally Posted by DaLarry View Post
Since upgrading to OS 4.5 on my 8800, ATT Communications Manager no longer recognizes it and I can't use it as a tethered modem. In an effort to solve it I've downloaded and installed the latest BB USB & Modem Drivers, the latest BB Desktop Manager (4.7) and the latest version of ACM. No joy. Any ideas on this one?
Just a quick note to say that all issues have been resolved and everything seems to be working just fine.
   
  (#78 (permalink)) Old
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Default BB Running slow after upgrade (sd card issue) - 12-16-2008, 12:57 PM

Hi,
I just would like to comment that after upgrading to this OS, my BB was running very slow, but did not crash/reboot.

Removing the SD Card (evtl. reformatting it) solved my problem and now it works perfectly and fast

You should have this in mind.

Regards, Vladimir
   
  (#79 (permalink)) Old
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Default 12-23-2008, 04:05 AM

Does anyone know if it is possible to just add a language rather than replace? I have Hebrew on mine and want to add Asian languages without losing the Hebrew.
   
  (#80 (permalink)) Old
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Default 12-24-2008, 02:28 PM

I had the same thing to my bb stopped during the middle of it.... just wip then do a hardware reset ( take out battery then put it back in) connect to DM go to app loader hit start and it will ask you for pw then hit ok but put in nothing and then it will reload your entire blackberry... . Anyone else notice that apps are goine...I'm missing my note pad and Brickbreaker, now i dont know about you guys but brickbreaker is my crack and i needs my fix
   
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