BlackBerryForums.com : Your Number One BlackBerry Community
     

»Sponsored Links


BlackBerryApps.com Best Sellers



Closed Thread
 
LinkBack Thread Tools
  (#1 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Exclamation USB connection broken on 8830 --need to transfer contacts - 12-02-2008, 06:13 PM

Have received a replacement 8830 and need to transfer contacts (about 2500) to new phone. 80% of address book is in outlook, but not many of my newer ones. My USB connection on my old 8830 is broken so I cannot do a sync to update contacts. Any ideas on a "work-around" to accomplish this?
   
Sponsored Links
Please Login or Register to Remove these Advertisements!

  (#2 (permalink)) Old
CO_BBTechie Offline
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Posts: 2,045
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Default 12-02-2008, 06:16 PM

Quote:
Originally Posted by renyyork View Post
Have received a replacement 8830 and need to transfer contacts (about 2500) to new phone. 80% of address book is in outlook, but not many of my newer ones. My USB connection on my old 8830 is broken so I cannot do a sync to update contacts. Any ideas on a "work-around" to accomplish this?
Bluetooth.... Set it up and perform wireless sync.

You will need a bluetooth radio on your desktop for this though.


Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
   
  (#3 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-02-2008, 06:25 PM

Can I do a wireless Sync from my old Blackberry to my laptop? Where do I set this up?
   
  (#4 (permalink)) Old
CO_BBTechie Offline
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Posts: 2,045
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Default 12-02-2008, 06:26 PM

You will need to pair the laptop and the blackberry using the operating system on the laptop. Once paired in the OS, then you can setup bluetooth in desktop manager.

Again, if your laptop is not bluetooth ready, you would need to use a bluetooth key or something similar. You can get one for 20 or 30 bucks or so I believe.


Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
   
  (#5 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-02-2008, 06:29 PM

My laptop is bluetooth capable. I beleive my husband can help me do this. Thanks for the help!
   
  (#6 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-04-2008, 08:59 AM

After spending all day on the phone with Verizon and RIM yesterday, it was evident that I cannot pair the Blackberry 8830 with my Dell Latitude D430 via the bluetooth connection. The bluetooth device on the 8830 is only compatible with Microsoft's Bluetooth Stack driver. Dell uses their own driver, because the bluetooth device built into the Latitude D430 is not compatible with Microsoft's driver. At the present time, Dell does not have a "work around" available to allow the Microsoft driver to be used with their bluetooth device.
   
  (#7 (permalink)) Old
tteel010 Offline
New Member
 
Posts: 1
Join Date: Apr 2005
Model: 7100
Carrier: T-Mobile
Default 12-04-2008, 09:04 AM

Use google sync, you should have your contacts transferred in a matter of minutes.
   
  (#8 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-04-2008, 09:26 AM

I just looked at that -- sent Google Sync download info to my phone. When I started it, the software wanted to make a bunch of changes to my phone, with which i am not comfortable. It's a business phone -- my IT dept might not like it if I made any messes they had to clean up.
   
  (#9 (permalink)) Old
jsconyers Online
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 12-04-2008, 09:28 AM

Are you on a BES? Does your device receive your corporate email?

If so, When they activate the replacement device, it will pull your contacts down to the device.
   
  (#10 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-04-2008, 09:32 AM

No, we are not set up on a BES. I understand that would be the best way to get my contacts, but not possible. I'm not sure why.... I work for a very large manufacturer, with hundreds of these same phones and laptops in use.
   
  (#11 (permalink)) Old
fadmin Offline
CrackBerry Addict
 
fadmin's Avatar
 
Posts: 790
Join Date: Mar 2007
Model: 8300
Carrier: Rogers
Default 12-04-2008, 12:30 PM

Quote:
Originally Posted by renyyork View Post
No, we are not set up on a BES. I understand that would be the best way to get my contacts, but not possible. I'm not sure why.... I work for a very large manufacturer, with hundreds of these same phones and laptops in use.
Not sure why? hmmmm maybe $$$$$
   
  (#12 (permalink)) Old
renyyork Offline
New Member
 
Posts: 7
Join Date: Dec 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Default 12-04-2008, 12:38 PM

I'm sure you're right about the $$$'s!

I just spoke to my boss. He has had the same issue with his 8830 so he went to a Verizon store today to do a warranty exchange. A technician transferred the contacts via bluetooth out of his old phone into a Motorolla PDA, then to his new phone. I wish one of the Verizon people I had talked to knew this.

My husband has a new Dell handheld computer "toy"-- he's trying this same process right now. I'll post if this works. If not, I'm going to a different Verizon store in my area and see if they can do this for me.
   
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2009 BlackBerryFAQ.com, BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of Research In Motion Limited.