Hey I have the same problem too. My media files are really loud but my ringer whispers. Anyone know how to turn up the ringer on the 8830 from verizon. I have it set on the loud profile too. Im confused!
On my phone the "LOUD" profile has the ringer volume set to medium. Edit the profile by scrolling to the bottom of the list and selecting advanced. Up the volume and you should be all set.