Received an email from rim stating the software on Verizon's site should fix the sync problem, Version 4.2.2.66 platform 3.0.0.45 it worked great for me.

Yes!!!!! Thank You!!!!!! I've Been Waiting For This.

How does one access this software update?

This is the software version that came pre-installed on my device. I bought mine on May 28th from a VZW corporate store.

I didn't check mine but was one of the first one to get it via buisness account. i was not goinig to update but was contacted by rim via email after my initial phone call and was told to upgade. since then everything has been working great.

The url is vzw.smithmicro.com/blackberry/