I received an 8800 for Father's Day and have been excited to set it up. However, when I tried to install the desktop manager software on my work desktop, I get a message saying that I need this file - RimUsb_AMD64.sys - from the installation CD. Needless to say, the file is not on the CD. I did a Google search for the file name with no luck, searched the Blackberry site without success and also searched this forum without any luck.

If anyone knows where I can download this file in order to complete the setup of my new device, I would appreciate it. My work computer is a Dell Optiplex GX620 with a Pentium 4 and 1 GB RAM running XP Pro x64 Edition. Thanks for any help you can provide.

What version of DM are you installing?

**EDIT** try downloading it directly from here BlackBerry - BlackBerry Desktop Software | Applications to Synchronize Your BlackBerry and Desktop Data

Unfortunately, I do not have the CD with me now at work, so I'm not sure which version of DM it is. Would it be better to download a version directly from BB?

I would try it from the link I posted above.

And, welcome to BlackBerryForums.

Thanks. I'll try that download and see if the same issue arises. Thanks for your help.

The latest version is 4.2 SP2 in case you need that bit of info. it is about 230MB or 55 MB without the media manager.

Where can I find this to download, so that I can get google on my blackberry

BlackBerry - BlackBerry - Sys Req V4-2 Pack 2

only thing i'm not sure it supports 64 bit windows lists x64 vista, not windows. hope this helps.