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  (#1 (permalink)) Old
Cyndi Offline
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Default Cassette Icon - 09-15-2007, 08:58 PM

My office just replaced my old blackberry with a new 8800. Phone messages seem to be signaled by a phone. So, then, what is the cassette icon? If it is a text message, how do I access it? (I am really a basic user - this is probably a very easy question, but I have been searching for over an hour now).

thanks! Cyndi
   
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juwaack68 Offline
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Default 09-15-2007, 09:00 PM

On my 8830 I have a small cassette looking icon that indicates I have voicemail messages. I also receive a text message in my Messages folders that I have a voicemail message.

Hope that helps, and welcome to the forums!



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jeremyckitching Offline
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Default 09-15-2007, 09:01 PM

Yep, on my 8700g it indicates a voice message as well.


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fatbike Offline
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Default 09-15-2007, 09:52 PM

Phone icon... Missed Call
Cassette Icon... Voice Message
Envelope Icon...Readable Message

Enjoy!


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highwind Offline
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Default 09-15-2007, 09:58 PM

I have a icon that's a globe with a number 1 next to it (left side).
Anyone know what that is?
   
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juwaack68 Offline
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Default 09-15-2007, 10:06 PM

That is a browser push icon. You were probably browsing the web and went out of coverage. When that happens you will be asked if you want to 'save request'. If you click 'Save Request', when you get back into coverage, you will get that globe icon on the main screen and one in your Messages applicatoin that you can click on to go back to the webpage you were at.



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highwind Offline
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Default 09-15-2007, 10:20 PM

Thank you! I remember doing that. Now then the question is, how do I get rid of it?
   
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juwaack68 Offline
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Default 09-15-2007, 10:22 PM

Go into your Messages icon, find the 'message' with the globe next to it, and delete it (or click on it if you want to go back to that webpage).



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highwind Offline
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Default 09-15-2007, 10:24 PM

That's where it was, thank you so much!!
   
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ero2 Offline
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Default 10-09-2007, 11:56 AM

I have the same cassette icon, have deleted and checked all voicemails, and voicemail messages...yet the tape won't go away...any thoughts guys?
   
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jeremyckitching Offline
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Default 10-09-2007, 11:59 AM

Quote:
Originally Posted by ero2 View Post
I have the same cassette icon, have deleted and checked all voicemails, and voicemail messages...yet the tape won't go away...any thoughts guys?
You could try calling yourself from a different phone and leaving yourself a message. Then check the message from your BlackBerry and delete it. If the cassette icon doesn't go away, try pulling the battery for 30 seconds, then reinsert. If those don't work, then you may have to wipe the device in order for it to disappear.

Also check here: How do I reset my message counter to clear, or zero? - BlackBerryFAQ


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