I got my bb8800 off ebay about 2 weeks. It has been working great for that time. Until this friday. I plugged it into my work computer and noticed that the computer did not detect it. It was vista enterprise, didn't think much of it figured when I got time I would troubleshoot.

Then I used it on saturday(email, web, etc..) and noticed it was low so i am in my gf car and she has a razr so I plug it into that charger, and it reboots. Wait for it to come up adn notice it is not charging. So I get home plug it in it is charging all is great.

I wake up sunday morning to grab it before I head off so I can keep track of NFL happenings. The thing reboots when I unplug it and then goes into white hourglass screen and red light, rinse and repeat. I plug it back in get back to my house, and it is still rebooting.

I read the forums on clearing device and reloading OS. I finally get it to were my computer(laptop, vista) is reading it. I basically have to push the usb connector down with my finger to get the computer to read it. It starts erasing, and then it moves a fraction of an inch and it disconnects, so I basically diconnected while it was loading, not a huge deal. I work on getting it back connected and no luck it just flashes with 2 lights(meaning the there is no OS)

I have two different computers(one xp other vista) and 3 different cables I try all these combinations and no luck. I noticed that when the battery is not in and it is connected to USB, it still flashes the two lights, indicating it is getting power


I am wondering if my usb port is hosed and if it is should I take it apart or should I just call RIM and pay them to fix it. Thanks any ideas are welcome.

Thanks
Brian

If it is in warranty, use the exchange.

Often it is a simple soldering job to reconnect the USB port, and a blackberry repair shop online can do that if you need it done out of warranty.

Can you recommend some online repair shop? I am not sure if it is under warranty I will checking with RIM later today.

I have not used them, but I have seen others here say they have.
BlackBerry Repair Shop - A full line of RIM BlackBerry repair services and BlackBerry parts for all BlackBerry handheld devices

Welcome to the eBay school of hard knocks. eBay can be heaven or hell. Sending the BB in for repair will likely cost you more than you paid for the device. Could cost you money to find out that it's not even fixable.

Ya I agree with you. I just wanted to get a blackberry without having to sign a contract. After looking at the buy/sell area here I think I would use that instead. I am sending my phone to the bbrepairshop.com and will let you know how that goes.

BB Repair Shop is a good site for all of us to bookmark. Ya never know!

I have been fairly active on eBay over the last couple of years, but my new rule is to use it as a last resort. I'll use the Buy/Sell forum here and at a couple of other sites first, only resorting to eBay with sellers I've heard lots of good things about (like X1387). It's just not safe anymore.