Ok, so I added a ringtone and no longer wanted it. I went in to media/ringtones/my ring tones and highlighted the one I want to remove. I then used the "applications" button and selected delete. Now, the ringtone is gone, won't play, but still appears on the list. Does anyone know how to correct this?

Thanks in Advance

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Try pulling the battery for about 30 seconds, then re-insert.

AND, Capitan, welcome to the forums!

I would rather leave it in the list than do a hard reset like that. Let me try rebooting first. TY for the welcome!!

What's the big deal about a reboot?

Pulling the battery to reboot IS a hard reset.

Using ALT + Shift + Delete is a soft reset.

There is no harm in either, and the hard (battery pull) does clear up more issues. It deletes nothing from your BB. What's that "S" on your avatar anyway?

Pulling the battery just reboots the device. It doesn't erase anything, or reset any settings.
There's nothing harmful or destructive about it.
It's the most common and effective troubleshooting step with just about any problem you may encounter.

I understand the difference gentlemen, thank you. It seems a bit silly to have to take the device apart for what amounts to a labeling error. I would rather not ever open the device since that does expose some pretty sensitive electronics although I understand the procedure could be viewed as harmless.

As an update after powering the device on and off, all of my downloaded ringtones no longer display in the "My Ring Tones" category and instead only show up in "All Ring Tones" in case that qualifies as another bug.

I am now preparing to do a hard reset, I will let you know what happens.

Well it still is the best manner, so just do it and laugh, if it really gets silly.

Superman

The "hard reset" fixed both issues listed above, thanks for the advice. Are these types of issues typical, and are they ever addressed in things like firmware updates? Speaking of that how are firmware updates handled, or is it by carrier?

I bet Superman pulls his battery to reboot his BlackBerry.

OS updates are handled by carrier, we routinely keep all the updates in the section of the forum related to that model. Check out the Sticky Notes (in yellow) at the top of each section, i.e., the 8830 here:
http://www.blackberryforums.com/gene...2-2-148-a.html

That link was for Verizon, what about Sprint? Can I keep it updated from the device or do I need to visit some other website?

You cannot do an OS upgrade Over The AIR, OTA.

Yes, it will work for Sprint, when you get a chance to read through the thread, you will see that. IF you follow the instructions at that link, that OS will work for your 8830. If you don't follow the instructions, don't even attempt it.

It asks for your Verizon number, no big deal, I can wait until Sprint catches up.

Being a bit overly-dramatic, don't you think?

You're not dismantling the device. Taking the battery out of your BlackBerry and putting it back in is no different that replacing a battery in a flashlight.
You're not "exposing some pretty sensitive electronics". It's just a plastic cover, and a battery... both of which are designed to be removed and replaced.

I, respectfully, disagree. The electronics inside this device are far more complex than simple power, two wires w/no circuit board, to a bulb. It's much more akin to removing the battery from a motherboard on a computer just easier to access. Things like dust, static, and humidity can greatly affect these types of boards whether or not they were designed to be accessed.

It doesn't really matter since it worked, I would just prefer the device function correctly and not have to be opened for something so simple.

Capitan, you can have it your way.

In a couple of instances you have asked what is needed for this matter or another, and it was answered by persons who honestly know what they are talking about (and on this board we ARE very good at catching each other if one of us trips up and makes a mistake). In each instance, you decided that was not the answer you wanted, or doesn't apply to your device.

You can honestly have it your way, but the advice you are getting IS absolutely correct and workable. Just FYI, you are obviously free to do as you please, with no harm intended. You can respectfully disagree, but that does not change the fact that, in the case of the battery pull reboot, IS the RIM recommended reset method for a hard reset.