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Old 02-08-2009, 08:07 AM   #1 (permalink)
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Hi - can anyone help? I've had my 8900 for less than a week, but already the 3 Docs To Go apps have disappeared from the apps folder!! I was in the process of upgrading Word to Go, and when I restarted he phone the three appa had disappeared from the list in the apps folder>

Help! Where are they?
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Old 02-08-2009, 08:19 AM   #2 (permalink)
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Go to options, advanced options, applications and see if its listed there. If it is, go back to and check your folders. It might now be under downloads. If you still can't find it click the menu button and select show all.

Last edited by Mark PPG : 02-08-2009 at 08:20 AM.
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Old 02-08-2009, 08:42 AM   #3 (permalink)
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Thanks for the advice. The apps are listed under Advanced Options, but they do not appear in the Downloads folder, neither do they appear in the Apps folder.

Does anyone have any other ideas, please?
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Old 02-08-2009, 09:32 AM   #4 (permalink)
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Did you reboot during the upgrade before it asked you to do so? It takes forever and a day to upgrade Docs to Go OTA.

I would delete them out of applications, then put the old versions back via DM. After that, attempt the upgrade again.
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Old 02-08-2009, 02:46 PM   #5 (permalink)
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Thanks for the tips. I re-connected to the Desktop software and re-loaded an older copy of the apps - that seems to have worked, and the whole thing works considerably faster now, for some reason.
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