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-   General 8900 Series Discussion - Javelin (http://www.blackberryforums.com/general-8900-series-discussion-javelin/)
-   -   Can't Upgrade to New OS (http://www.blackberryforums.com/general-8900-series-discussion-javelin/175049-cant-upgrade-new-os.html)

Bluffheights90814 02-08-2009 10:08 PM

Can't Upgrade to New OS
 
I am trying to upgrade to 4.6.1.152 from 4.6.1.114. I deleted the vendor file but when I open Desktop Manager (4.7.0.32), it doesn't find the new OS eventhought I deleted the earlier one from my computer.

Any thoughts on this?

Anyone else is having the same problem???

JSanders 02-08-2009 10:11 PM

Quote:

Originally Posted by Bluffheights90814 (Post 1277096)
I am trying to upgrade to 4.6.1.152 from 4.6.1.114. I deleted the vendor file but when I open Desktop Manager (4.7.0.32),

are you using loader.exe or desktop manager > app loader?

zerog46 02-08-2009 10:12 PM

What BB do you have.

JSanders 02-08-2009 10:14 PM

1. Download the above OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

Bluffheights90814 02-08-2009 10:40 PM

I tried that but got an error message. I have the 8900

John Clark 02-08-2009 10:57 PM

What error message? Most error messages are computer problems and not device problems.

JSanders 02-08-2009 10:59 PM

You're gonna have to help with detail if you want help.

John Clark 02-08-2009 10:59 PM

Also, because you used DM 4.7 you may have other vendor.xml files on the computer that are preventing the OS from loading now. Search your computer for the vendor.xml file and be sure and include hidden files/folders.

Bluffheights90814 02-08-2009 11:19 PM

I'm using Windows 7 Beta so maybe that might be the problem although Destop Manager works well installing other programs for the 8900.

Going to install on another maching with Vista and hopefully that might do the trick!

JSanders 02-08-2009 11:20 PM

ok. but you're not going to let us in on the error you're getting.

wobly 02-08-2009 11:20 PM

Use the instructions in the updated OS thread. Mainly, use the loader.exe file instead of DM 4.7. I have Win 7 as well and had no issues updating my BB.

JSanders 02-08-2009 11:23 PM

Quote:

Originally Posted by wobly (Post 1277171)
Use the instructions in the updated OS thread. Mainly, use the loader.exe file instead of DM 4.7. I have Win 7 as well and had no issues updating my BB.

I posted those instructions in this thread already.

Bluffheights90814 02-09-2009 12:07 AM

I get an error message of "A fatal error has occurred while updating your device's software. Please try again"

Now I get a red blinking LED. Will try to load my original OS of .114 with destop manager...

1tallaznbbuser 02-09-2009 12:25 AM

i used crackmem to upload my 8900 from .114 to .133 and then .152 and had no issues...

Bluffheights90814 02-09-2009 03:47 PM

After I was on the phone with RIM tech support (referred from T-Mobile) for about 2 hours, my 8900 is up and running with the current T-Mobile .114 OS!

Bluffheights90814 02-09-2009 03:50 PM

After I was on the phone with RIM tech support (referred from T-Mobile) for about 2 hours, my 8900 is up and running with the current T-Mobile .114 OS!

I don't know if I am going to attempt a reload with either the .133 or the .154 with the crackman program. After all that hassle and up until 2:00 AM reloading my phone, I am hesitant to do so!

I did not have this problem with upgrading my 8100 and 8320. Always was successful with the upgrades.

Is the upgrading procedure that much different with the 8900? Anyone else out there having the same problem I had?

JSanders 02-09-2009 04:17 PM

Quote:

Originally Posted by Bluffheights90814 (Post 1277907)
Is the upgrading procedure that much different with the 8900? Anyone else out there having the same problem I had?

Nope, its really all the same procedure.

What did RIM tech support have you do differently?

Bluffheights90814 02-09-2009 04:58 PM

First used the web updater to load the basic OS eventhough my USB pin could not be detected.

BlackBerry - Update your Device Software

After that was done, there was not more deadly red LED flashing and then used Device Manager that was installed on my computer to load in the current T-Mobile OS (also installed on computer). Did my restore and I was up and running.

Very nice tech from Phillipines! Used webex so he could see what I was seeing on my computer and guided me every step of the way.

RIM webupdater (from their website) is a lifesaver if you computer does not recognize your phone's USB PIN. Web updater will see is as unknown and go ahead and install the basics for your phone so Device Manager will recognize your USB and you can take it from there.

I may try if I can find a manual for the mcp program that I downloaded....

roderrusso 02-16-2009 04:58 AM

Quote:

Originally Posted by Bluffheights90814 (Post 1278003)
First used the web updater to load the basic OS eventhough my USB pin could not be detected.

BlackBerry - Update your Device Software

After that was done, there was not more deadly red LED flashing and then used Device Manager that was installed on my computer to load in the current T-Mobile OS (also installed on computer). Did my restore and I was up and running.

Very nice tech from Phillipines! Used webex so he could see what I was seeing on my computer and guided me every step of the way.

RIM webupdater (from their website) is a lifesaver if you computer does not recognize your phone's USB PIN. Web updater will see is as unknown and go ahead and install the basics for your phone so Device Manager will recognize your USB and you can take it from there.

I may try if I can find a manual for the mcp program that I downloaded....

Trying to upgrade os for 8900, ( current os 1.4.6.49)

I have a problem in that at&t is my carrier, and I purchaed the 8900 unlocked from ebay, with no disc to install desktop manager...and when I go through rim and put my pin ( which reflects at&t) it does not provide and option tfor 8900 as at&t does not carry at the moment.

any advise

rifleman 02-16-2009 10:26 AM

Quote:

Originally Posted by Bluffheights90814 (Post 1277184)
I get an error message of "A fatal error has occurred while updating your device's software. Please try again"

Now I get a red blinking LED. Will try to load my original OS of .114 with destop manager...

Was it backing up the device prior to uploading the software? At what point does it fail?


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