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Old 02-25-2009, 09:51 PM   #1 (permalink)
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Question T-Mobile took out Unlimited BB Email $9.99 plan?

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Hey guys,

I recently picked up 2 Javelins. at the store they told me that T-Mobile no longer offers the $9.99/m Unlimited email plan. Instead now I gotta sign up for the $24.99/m Data Plan. What's going on? Is this a phone specific feature? or T-mobile really pulled the 9.99 unlimited email plan? cuz this kind of sucks! i dont need web on my fone. Just want the email to be pushed in :( ...
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Old 02-26-2009, 07:33 AM   #2 (permalink)
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It's not phone specific. T-Mobile has nixed the 9.99 email plan and your lowest choice is now the 24.99 combined data/SMS/MMS plan you mentioned.

However, if you had the 9.99 add-on already, it should not have been removed, to my knowledge.
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Old 02-26-2009, 11:33 AM   #3 (permalink)
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Quote:
Originally Posted by rachamphetamine View Post
It's not phone specific. T-Mobile has nixed the 9.99 email plan and your lowest choice is now the 24.99 combined data/SMS/MMS plan you mentioned.

However, if you had the 9.99 add-on already, it should not have been removed, to my knowledge.
That is correct ! In my other berry I just have the email plan and it continues to remain as it is.. However if I cancel the service and then wanna go back to it again.. I would not have that option. I would be then forced to go for the 24.99 monthly plan.
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Old 03-14-2009, 04:19 PM   #4 (permalink)
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Hi there! Is true, TMO took out this unlimited BB email plan, BUT.....an hour ago, today, 03/14/09 I added to my plan. I used to have unlimited data for $24.99. I called CSR and explained , very politely that I cannot afford to keep this plan, but I will consider the $9.99 unlimited email BIS plan, even so I knew is no longer available (called 2 weeks ago and I was told so). The guy understood the situation, put me on hold and....voila....I got it! Now i saved $14.99/mo. So happy with this. He even gave me a free month of emails ($9.99 value) ! Cannot be more happier! Is worth it to try. They know the economy is bad and many ppl are struggling, so if you are respectful, they can help you. Good luck! )
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Old 03-14-2009, 04:21 PM   #5 (permalink)
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You are really lucky. T-Mobile customer care is just too good.
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Old 03-14-2009, 04:33 PM   #6 (permalink)
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Well, I shared that information with all of you, hopping someone else can get luckier as I did. Internet forums helped me a lot!
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Old 03-14-2009, 05:36 PM   #7 (permalink)
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T-mobile recently made a ton of changes. That's because they suck. They also steal money from you so it is actually cheaper to get AT&T. That was my experience.

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Old 03-14-2009, 05:39 PM   #8 (permalink)
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Ok, I'll bite. How has T-Mobile stolen money from you?
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Old 03-14-2009, 05:49 PM   #9 (permalink)
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Yes.. that's my question too?
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Old 03-14-2009, 05:49 PM   #10 (permalink)
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Quote:
Originally Posted by ndub33 View Post
Ok, I'll bite. How has T-Mobile stolen money from you?
Please, it's a really long story and I don't want to talk about it.

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Old 03-15-2009, 11:43 AM   #11 (permalink)
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Quote:
Originally Posted by chrisbimmermd View Post
Please, it's a really long story and I don't want to talk about it.
Then why even say anything in the first place?

I am new to T-Mobile and have found their CS to be top notch. Their coverage in my area so far seems to be slightly better than AT&T. Plus I saved about $55 each month by moving all of my communication services, except DSL, over to T-Mobile.
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Old 03-15-2009, 12:22 PM   #12 (permalink)
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How could we give some help if you won't tell us the story?
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Old 03-15-2009, 01:51 PM   #13 (permalink)
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So for $25 you get email/data+400 smstxt? That's what you used to pay, except the sms was ala carte for $5.
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