BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-04-2009, 02:47 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8900
Carrier: T-Mobile
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry youmail 5.3 upgrade messed up my e-mail!

Please Login to Remove!

Well, it seems to be the most likely suspect, anyway.

This morning, as I was checking my messages, I got a little notice saying that an upgrade was available. So, I decided to upgrade, as it generally is a fairly smooth process.

After the install, it requested a reboot. So far, all was fairly normal. On rebooting however, the system hung at the T-mobile screen. A little annoying, but not unheard of. So I waited a while, in case things were going on in the background, and when nothing else seemed to happen after an hour or so, I did a battery pull. After the reboot, I got a java error message, and the system hung at the t-mobile boot screen again.

Interestingly enough, if I press the power button, I'll get a "system shutting down screen, and after the screen goes out, a power on brings the system back, but without the e-mail/messages icon. The application seems to be partially there, as my e-mail count goes up, and "today" themes show some mail headers, and I can list some messages. trying to open them seems to randomly freeze the device, and re-sending the service books does not help.

I could delete and re-install youmail 5.3, and that works for youmail, but it did not fix my e-mail app issues.

I guess when I get home tonight, I'll either re-load a backup or the entire OS via the desktop manager, and see if that fixes things.

Anyone else having problems with this youmail upgrade?
I hate not having e-mail on my 'berry!
Offline  
Old 03-04-2009, 02:54 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Quote:
Originally Posted by fenrisswolf View Post
The application seems to be partially there, as my e-mail count goes up, and "today" themes show some mail headers,
You haven't lost your email account, it is there.

For not, just delete the Youmail app, reboot the device and see what happens.
Offline  
Old 03-04-2009, 05:34 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2007
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had my 8900 freeze at the T-Mobile screen after a reboot but determined it was a Today theme made from the Plazmic beta. I've learned to switch to the default theme before rebooting and I've had no problem since. Once the reboot is complete, I change to my today theme and all is well until I need to reboot again and I just change to the default theme prior to rebooting. Not sure if this is the same issue you're having but thought I'd toss it out anyway.
Offline  
Old 03-04-2009, 07:21 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8900
Carrier: T-Mobile
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Hmm... I hadn't considered the possibility the theme may be at fault. I'll have to try a reboot with the default theme and see what happens. (I had only bounced between 3rd party themes so far.)
Offline  
Old 03-05-2009, 02:29 AM   #5 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Minnesota
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 811
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

I get the same deal with a today theme loaded on my 8900, but just changing themes isn't enough for me. I have to delete the theme, then redownload it after I've restarted and done my thing.

Really a PITA if you need to restart for anything...
Offline  
Old 03-05-2009, 10:18 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2007
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by HaTaX View Post
I get the same deal with a today theme loaded on my 8900, but just changing themes isn't enough for me. I have to delete the theme, then redownload it after I've restarted and done my thing.

Really a PITA if you need to restart for anything...
I guess I've been lucky then. So far (knock wood) if I change to the default theme before I reboot, all goes well and I can change to the Today theme after the reboot completes. Agree, it can be a PITA.
Offline  
Old 03-05-2009, 02:34 PM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8900
Carrier: T-Mobile
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Well, it turns out it was the theme...

And it was "hiding" a few other app icons too. At least it was easily fixed.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.