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-   -   email issue (http://www.blackberryforums.com/general-8900-series-discussion-javelin/181437-email-issue.html)

llu02 03-16-2009 09:33 AM

email issue
 
Hi all,

When I try to send email from my BB8900 in Chinese, the receiver can only get the email with a content of "?????". I have installed eastern asian language package and I can read and write in Chinese on my BB, as well as send SMS in Chinese. This issue just happens on sending email.

Any tips for that?

Thanks a lot.

l0ki 03-16-2009 10:07 AM

seems that either the receiving device cannot display chinese characters ... or - if your sms are displayed correctly on the same device - the receiving mailserver does not support that particular charset

raja_3012 03-16-2009 10:41 AM

"llo02" .. are you positive that Chinese language is installed on the recipient device? It seems that it is not installed on the other device.

Now, even after installing it, if the issue remains, then I guess the recipient carrier needs to be contacted for enabling the appropriate encoding format.

llu02 03-16-2009 03:21 PM

Quote:

Originally Posted by raja_3012 (Post 1321984)
"llo02" .. are you positive that Chinese language is installed on the recipient device? It seems that it is not installed on the other device.

Now, even after installing it, if the issue remains, then I guess the recipient carrier needs to be contacted for enabling the appropriate encoding format.

I sent myself an email by BB and receive it on PC, which installs Chinese language package properly. However, it shows "?????" only. And I also tried to send it by BB and receive it using my BB too. It still shows "?????". It still SMS is recevie by another cell phone with chinese environment. And it shows properly what I have sent.

:(


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